Business ProfileFlooring Contractors in Hamilton, Ontario
Direct Carpet-Hamilton
Direct Carpet-Hamilton
Direct Carpet-Hamilton installs carpet and specializes in shop-at-home service and stair runners. It serves Hamilton, Burlington, Oakville and Milton.
Featured Flooring Contractors in Your Area
Compare a few featured businesses in this area.
Business Highlights
- The company reports over 25 years of installation experience.
- It guarantees customer satisfaction with its installations.
Service Area
Hamilton, Burlington, Oakville and Milton; also Mississauga, Toronto, Niagara, Guelph, Kitchener, Brantford and St. Catharines.
Active Business Listing
Direct Carpet-Hamilton is one of 11 flooring contractors ProsGrade lists in Hamilton, Ontario.
Active
Public local listing
Listing details
3 services listed: Carpet installation, Stair runner installation and DIY stair runners. Open Monday to Saturday. 230 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Direct Carpet-Hamilton compares with the other 10 flooring contractors on ProsGrade in Hamilton, using public Google ratings and review counts.
- Ranks in the top half of the 11 Hamilton flooring contractors on ProsGrade by Google rating and review volume.
- Has more Google reviews (230) than 7 of the 10 other Hamilton flooring contractors on ProsGrade.
Services Covered
3 services- Carpet installationWall-to-wall; basement and bedroom carpeting.
- Stair runner installationCustom-fit; patterned and herringbone styles.
- DIY stair runnersCustom-manufactured runners; video tutorials and online support.
Reviews
What customers say
Customers appreciate Michelle's help choosing carpet and stair-runner styles. One customer found it useful to view carpet samples at home in the room's lighting before choosing. Customers describe installation as quick and professional, while one customer says Keith helped work out and correct an inch-off stair issue.
Customer Reviews
Rachel
Dealt with Michelle for selecting carpet, measurements annd estimate and had Steve install our carpet runner. Michelle was extremely detailed oriented and knowledgeable and responded extremely quickly, truly a pleasure to work with. Steve was so polite and worked diligently to install our carpet runner as efficiently as possible. Highly recommend!
Richard Nauth
What a great company. Seriously. They genuinely care about the success of our project. I dont post reviews, so this should speak for itself. They help guide DIY with videos and support. Something I haven't seen in other companies. Keith is a master of his trade with obvious decades of experience and was supportive throughout the whole process. Michelle and Steve are both wonderful at what they do and it shows when you speak to them. My pie for stairs was off by an inch, partially or mostly by my fault and Keith took the time and effort to help figure out what happened and corrected it, even though I was okay doing a "quick fix" as no one would honestly notice. He said "I will notice and I want this done right." He made it right and as a result we have beautiful Grey stair runners.
Thank you all.
Heather Tweedle
This is our second time working with Direct Carpet. Michelle has always been kind, friendly and helpful. We appreciated the at home consultation that Direct Carpet provides. It was helpful to see carpet samples in our space with our lighting and paint colours to make our choice easier. We were given lots of choice and advice from Michelle. Installation was quick and professional! Michelle checked in on us throughout the process and made sure we were happy with our new carpeting. We would recommend Direct Carpet over a Big Box store choice any day!
Cathy Penney
We had a fabulous experience with Direct Carpet! We chose to buy our carpet there based on the great Google reviews. Michelle was awesome! She came to our home multiple times with samples & helped us pick out carpet within our budget. Steve & his son did a great job with the installation. Such a pleasant experience & amazing customer service! Highly recommend this company! We'd use them again in a heartbeat.
Anita
We ordered a runner for our stairs - Michelle was absolutely amazing! Sent us photos & samples to choose the pattern we liked and Keith did a fabulous job installing it! Quick, efficient and professional!! Thank you for your exceptional customer service ??
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
How does Direct Carpet-Hamilton organize carpet selection and installation?
A consultation comes first, followed by choosing a selection and booking installation. Free in-home design consultations are available.
When can in-stock carpet be installed?
For in-stock carpet, installation is offered within 48–72 hours of the contract or carpet sale, not from the initial inquiry.
What is included in Direct Carpet-Hamilton's basement and bedroom offerings?
The listed basement and bedroom offerings include carpet, pad and installation.