Business ProfileFlooring Contractors in Honolulu, Hawaii
Wisteria Lane Flooring - Honolulu, HI
Wisteria Lane Flooring - Honolulu, HI
Wisteria Lane Flooring sells its flooring factory-direct through U.S. Floor Masters’ company-owned showroom network, including its Honolulu showroom. U.S. Floor Masters is a contract manufacturer and direct importer.
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Business Highlights
- It can custom-manufacture flooring and moldings with special finishes for residential and commercial projects.
- Its LVT line carries a lifetime residential warranty and a 20-year commercial warranty.
Service Area
Honolulu, Lihue, Kailua-Kona and Kahului.
Active Business Listing
Wisteria Lane Flooring - Honolulu, HI is one of 11 flooring contractors ProsGrade lists in Honolulu, Hawaii.
Active
Public local listing
Listing details
9 services listed, including Luxury vinyl tile, Vinyl flooring and Waterproof luxury vinyl plank. Open Monday to Saturday. 68 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Wisteria Lane Flooring - Honolulu, HI compares with the other 10 flooring contractors on ProsGrade in Honolulu, using public Google ratings and review counts.
- Has more Google reviews (68) than 6 of the 10 other Honolulu flooring contractors on ProsGrade.
Services Covered
9 services- Luxury vinyl tileHawaiian-exotic designs
- Vinyl flooringPlank or tile formats
- Waterproof luxury vinyl plankRigid core; click-lock installation systems
- Solid hardwood flooringFixed and random lengths
- Engineered and floating flooringATEC, Click, Elegance, Elite, Estate, Milano, Riviera, Scottsdale, Sedona and Villa series
- Bamboo flooringEngineered strand-woven, solid and solid strand-woven options
- Laminate flooring8 mm and 12 mm options
- Flooring accessories and trimLaminate and solid hardwood moldings
- Flooring installationProfessional installation
Reviews
What customers say
Several customers appreciated the product guidance and described smooth buying experiences; one also noted detailed explanations of the process, cost and delivery. One customer praised an installer as punctual and meticulous. Another reported mold after a bamboo-floor installation, attributing it to a badly installed underlayment, and said Wisteria Lane blamed the installer and the customer had no recourse.
Customer Reviews
Noel amar
I purchased flooring from Wisteria Lane Flooring and was referred to Alex for installation by the owner, Ohelo. Both the sale and the installation experience were outstanding. Alex did a fantastic job--professional, punctual, and meticulous. The whole process--from selecting the right product to the flawless installation--was smooth and hassle-free. Special thanks to Ohelo for the referral and to Alex for the excellent craftsmanship. Highly recommend Wisteria Lane Flooring and their team.
James Kanoholani
Awesome experience with this company. I came to the showroom, looked at many samples, and had a very knowledgeable person ask me if I needed any help with reviewing the flooring samples. In the end I went with the product that best fit my floor needs, with the help of their owner recommending my selection, and the purchase was a smooth process. I wholeheartedly recommend this company and appreciate the service they gave to me. Thank you Wisteria Team and Ohello!
Miyo Kim
Love our flooring! It transformed our house and at a great price. Our only disappointment was that we borrowed a sample of a bullnose so we could plan to add this for our transition to a step down room. We didn’t realize the sample was a different width from what we ordered so the one we ordered didn’t fit well causing it to overhang the step down a considerable amount. It’s already come loose once because of the lack of support underneath. Hopefully this last fix of adding a plywood underneath will work.
It would have helped if we knew the sample was different from what we had ordered. Otherwise we were very happy with our purchase and customer service.
Lynne Nagaoka
I have passed Wistera Lane Flooring several
times but never went in until I saw an ad in a local tabloid about a sale. Nadine was very professional and knowledgeable about the products in her showroom. She explained in detail the process, cost, delivery so there were no surprises. The installer she recommended was good. Highly recommend this company and Nadine.
Trish Teeters
Following up, after removing the floor and seeing what is under it, this is without a doubt an installation issue. There is not even a semblance of a continual underlayment.
We purchased bamboo flooring and had it installed by one of their recommended installers, Jaci Ornelas. 15 months in. It's a moldy mess. The underlayment was badly installed and we have mold all over our house. It is uninhabitable and Wisteria Lane will do nothing but blame the installer. The installer claims to be on the mainland indefinitely for family issues. $20,000 worth of floor is ruined and we have no recourse. The salesperson is no help, all they want to do is sell us more flooring. We are very unhappy.
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Frequently Asked Questions
How long do Wisteria Lane Flooring installations take?
Most installations take one to three days, depending on project size and flooring type; the company provides a timeline before work begins.
How does Wisteria Lane Flooring prepare for an LVT installation?
The process includes assessing the space and preparing the subfloor before the LVT is installed.
Can customers see samples at Wisteria Lane Flooring showrooms?
Yes. Samples are available, and customers can compare styles and finishes in person at the showrooms.