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Business ProfileVerifiedFlooring Contractors in Kingston, Ontario

Alexanian Carpet & Flooring & Rug Cleaning

Listed in Kingston 32 reviews(613) 384-3886

Alexanian Carpet & Flooring & Rug Cleaning has a Kingston store offering carpet, area rugs and flooring, with installation, cleaning and repair services. The company traces its history to 1925, when Aris Alexanian opened a Hamilton store specializing in imported hand-knotted Oriental rugs.

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Business Highlights
  • Alexanian guarantees 100% satisfaction for its services.

Service Area

Ontario, including Kingston, Barrie, Brantford, Burlington, Guelph, Hamilton, London, Mississauga, Newmarket, Ottawa, St. Catharines, Toronto and Whitby.

Public local listing. Alexanian Carpet & Flooring & Rug Cleaning is one of 12 flooring contractors ProsGrade lists in Kingston, Ontario.

Listing details

12 services listed, including Carpet, Area rugs and Hardwood flooring. Open Monday to Saturday. 32 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Alexanian Carpet & Flooring & Rug Cleaning compares with the other 11 flooring contractors on ProsGrade in Kingston, using public Google ratings and review counts.

  • One of 12 Kingston flooring contractors on ProsGrade.

Services Covered

12 services
  • Carpet
  • Area rugs
  • Hardwood flooring
  • Laminate flooring
  • Luxury vinyl flooring
  • Hybrid resilient flooring
  • Carpet and flooring installation
  • Area rug cleaningIn-plant washing; moth prevention and deodorization.
  • In-home carpet cleaningTruck-mounted steam extraction; Green Clean eco service.
  • Tile and grout cleaningNon-acid cleaners; water-based grout sealer.
  • Rug and carpet repairsHand or machine fringe, binding, serging and reweaving.
  • Custom rug creationsCustom border, inset, carved and logo rugs.

Reviews

What customers say

Customers value expert product advice, clear pricing and careful, punctual installation. Runner customers mention an at-home measurement visit; for a staircase project, samples were brought over to match existing carpet. One customer says an online area rug had still not arrived nine days after ordering; after the customer contacted the store, an employee delivered it from Kingston to Belleville the next day, just before Christmas.

Customer Reviews

Mike Mailhot

We ordered an area rug on line and 9 days later it still had not arrived. Contacted the store on the 22nd Dec and they had not received it yet and hoped to have it that afternoon and would ship it. The next day, a store employee personally delivered it to our house in Belleville from the Kingston Store. Just before Christmas. Thank you!
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Shannon O'Connor

We're thrilled with the runners we had custom bound and installed by Alexanian Kingston. The store experts were a dream from the second we walked in -- I wanted something natural looking and done as a runner. They listened to the fact that we had dogs, and worked their providers to ensure we were getting the most durable to material that also matches our preference. After shopping they came right over and did the measurements for us. The installers were also incredible. On time, tidy, kind and lovely, and fastidious in making sure everything was perfect. Cost was reasonable given the product and customization; I was given a cost break down early on so I could understand where I could save (i.e. binding styles, etc.). Could not recommend this team enough. The results speak for themselves -- we went all over Kingston, only Alexanian could deliver on this exact look, otherwise we'd have to get installers from Toronto.
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Jennifer K. Zlepnig

We had a very positive experience with Courtney and the team at Alexanian in Kingston! We used them for a carpet runner on our main staircase. They came to the house and brought samples to try and match existing carpets in the house. They provided expert opinions and advice to help us make the best choice for our particular staircase and individual needs. We ended up with a runner that was exactly what we wanted! Installation was fast and pricing was transparent. A 10/10 experience from start to finish!
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Frequently Asked Questions

Does the Kingston location offer free pickup and delivery for area rug cleaning?

No. The free pickup-and-delivery offer for area rug cleaning excludes Kingston.

How does Alexanian’s shop-at-home service work?

An associate discusses product needs, budget and preferences, then brings preselected flooring or window-covering samples to the home. The service is free and has no purchase obligation.

What should be prepared before a carpet-cleaning visit?

Fragile or valuable items should be removed from the rooms being cleaned. The crew moves other furniture, except very large pieces such as pianos, china cabinets and entertainment units.

What can a customer do if dissatisfied with carpet cleaning?

Alexanian says customers can notify the company within 10 days of the cleaning, and it will promptly address concerns.