Local flooring store offering carpet and additional floor coverings with in-person guidance and help coordinating installation. Known for friendly service and punctual follow-through.
Straightforward guidance on flooring choices, responsive communication, and a local showroom where you can see and feel products before buying.
Medicine Hat and nearby southeast Alberta communities.
Showroom product selection, material sales, project advice, coordination for installation, basic measurements guidance, and after-purchase support.
Reviews highlight friendly, accommodating staff and consistent punctuality during consultations and installs. Customers frequently mention clear communication and helpful product advice in the showroom. Several comments note smooth coordination and timely installation outcomes. There is one outlier mentioning a parking interaction, while most feedback trends positive.
Great company to deal with. Jim and Carrie are very accommodating and hard working. They provide quality service and are always punctual. I would solidly recommend them in a heartbeat.
I love my new carpet! Great and friendly service from everyone I encountered and the installation was done in a timely manner and with excellence. I would recommend Cash and Carry Carpets to anyone.
This crew is amazing. From price to service to simply calling with questions Jim, Carrie and the entire staff are the best in the Hat!
I found Cash and Carry Carpets through a referral and have been extremely pleased with both their service and products. Jim, besides being the owner is also one of the nicest service technicians I have met. He was extremely punctual and polite during his visits and is a great installer. I also received excellent service and advice from Sheila while visiting in store. Being new to the Medicine Hat area, choosing stores and contractors can be a roll of the dice. But I wouldn't hesitate to recommend them and use them again myself.
Aggressive owner! I had parked slightly in front of the store for roughly an hour as I had a meeting in another building. When I came out the owner Jim aggressively came up to my car window interrogating me as to why I was parked there and to never park there again if my business was not in their store. They were not reserved spots for the store and it was me and one other vehicle in the parking lot for 30+... Never will I give my business again to them.Answer to review response: I have been in multiple times for business and personal, the parking spot I parked in had no sign as I have pictures of it, which then means I was not even in one of your spots. As far as the review, you should treat everyone appropriately customers or not. Shame on you for being ignorant to people who "are not direct customers". What gives you the right. Maybe if you were more pleasant to all people, you would not recieved bad reviews. That's on you. Again the parking lot was completely empty so your actions were completely unnecessary. Innocent people should not be victim to your bad day.
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