Old World Floors LLC is a Memphis-based flooring company providing hardwood installation and refinishing along with other flooring materials. Customers cite structured timelines and consistent communication during projects, with management engagement when issues arise.
Local shop presence with defined weekday hours. Experience handling multi-room hardwood projects, including tear-out, install, sanding, and staining. Reviews note scheduled timelines and follow-up from leadership when needed.
Memphis and surrounding Mid-South neighborhoods. Call to confirm service to your address.
Services include hardwood floor installation, sanding and refinishing of existing wood floors, and additional flooring options such as luxury vinyl, carpet, tile, and stone, subject to in-stock and special-order availability.
Reviews frequently highlight efficient scheduling, daily communication during active projects, and strong results on hardwood refinishing and replacements. Some feedback mentions responsive follow-up from the owner to resolve staining or finish issues. A few customers report communication gaps after problems occurred, which affected their overall experience. Overall ratings suggest solid workmanship with room to improve post-project responsiveness.
The representative was very nice and professional. The workmen did a great job. In the process they broke the glass on my lower oven. That was in February. They have not been able to find a replacement for the glass, and now they are reluctant to stay in contact. That was in February. I still have a broken door in July.
We just had a great experience with Old World Floors. Our living room hardwood floor had to be torn out and replaced. This required two more adjoining rooms to be sanded and stained along with the living room. Old World was very efficient and stuck to their schedule, which was given to us well in advance (delivery date of wood, when new floor was to be installed, etc., ). Once the work began, I received a phone call each day regarding details for the following day's work. One of the managers, Craig, even came by to help me pick out a stain color for our kitchen, which was a separate project from above. I almost hated to put our furniture back because the floors were so beautiful. Old World did a terrific job!!Lisa T.
We had our 30 year old wood floors redone and they are lovely! I couldn’t be more pleased . It is a hassle moving out and we kept putting it of . Finally did it and I was amazed ! The staff was prompt and friendly - great communication when I had a question and concern . Almost embarrassed to show how bad our floors had gotten - they look amazing now . Thanks for going such a wonderful job! Would highly recommend !
Updating my review to say after several complaints, the owner has personally reached out and taken an interest in our job to help fix some messy stain work.It shows integrity and care when an owner comes personally to right a wrong, and promises to follow through with his employees.
We recently had a water leak and had to have our hardwood floors replaced. We chose Old World Floors to do the work and they did not disappoint. Our floors are even more beautiful than they were! The crew was easy to work with and quick to address any concerns we had. They installed a product we will be proud of for years to come. Thank you Old World Floors!!
Share your experience with this business. Reviews are moderated before they appear publicly.
Claim this profile, improve your listing, and upgrade to Pro or Featured visibility.