Walk-in warehouse for flooring and countertop materials with staff support for product selection and ordering.
Local warehouse access helps compare materials in person and find options that fit different budgets. Staff can point customers toward suitable products and answer questions about availability and order timelines.
Primarily serves Modesto, CA, with visitors from surrounding Central Valley areas.
Product selection assistance, material orders for flooring and countertops, guidance on trims and accessories, and coordination for pickup or delivery.
Recent reviews mention helpful and knowledgeable staff on the sales floor, with several calling out assistance in choosing LVP, baseboards, and colors. Positive comments note good customer service and quick help in-store. Some reviews describe significant communication issues and delays with special orders, particularly for cabinets. Experiences appear mixed, with in-person support praised and follow-through on certain orders drawing criticism.
Worked with Isaac on a cabinet order and it was the most unpleasant customer service experiences I've ever had. Delay after delay followed by promised delivery dates that never happened. Its been 9 weeks since I placed my order and we still don't have our cabinets yet. Lots of lip service and promises like the email below. Will never do business with this company and have requested a cancelation to which we have heard no response.
I would recommend ordering cabinets from somewhere else.We paid for a cabinet order in early December and by mid-February, we have still not received our order. From the Arroyo Grande Store to the Warehouse in Modesto to the Regional Rep - we've been told countless times that folks are investigating and will call us back, but then communications stop and it's up to us, the customer, to try to find some other route to get answers. What does it take to get our money back? Our project has now been delayed by six weeks and counting, and with no end in sight.
Lenny listened to our needs and quickly and efficiently provided value with results. Great selections
I've been here several times to get flooring and countertops. Customer service is always really good. The manager Jesus (I believe was his name) was super helpful today helping me picking out a high quality lvp.
I had great customer service when I got there. The ladies at the desk were super helpful, I just need some base boards and dividers, she knew exactly what I needed and brought out color selections and I was gone. Great job gals !Blue Skies and Tailwinds
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