50Floor

Simple process. Lots of choices and great price. Update to my review. I don’t think I would recommend this company. The installer’s left all the old flooring in my driveway. They said they would be back to get it. It’s been 3 days and it’s still here. You are unable to speak with a customer service representative because they don’t answer the phone or return a call. The installers had to communicate via translator app. Not a good look for 50 Floor. Honestly would not recommend this company

Caleb was a great salesperson. Very professional and explained everything in an easy to understand way. Answered all of my questions and didn’t pressure me into any decision like some companies would. Kind of like having your neighbor come over and you’re discussing the latest and greatest in flooring options for your house. Looking forward to getting my new floors!!

Fast install but also fast to cut corners and it is hard to get ahold of costumer service. The over all experience was ok but I guess I should checked reviews first. First let start by saying what the sales rep says, the install crew will pretty much say the opposite now I’m worried about the warranty based off reviews cause it was installed in such a hurry not to satisfaction. The crew arrived and we were happy until it came to the hallway, some areas are uneven (house is old) and im no expert but I know installing new lvp on uneven floors is a no go and when I confronted them they said oh we don’t do that?? So I called the projects manager and the immediately started leveling but stoped after the one area (now the lvp has air gaps and flex upon walking) because the install took 2 days and I had to work the next day and wasn’t home so they were free to cut corners without supervision. Also was some subfloor that needed replaced in the kitchen which they also at first told me they didn’t do upon arrival (which is what sold me on the whole thing especially for the high price we paid). Subfloor wasn’t glued and not leveled which also flexes upon standing. Overall I’m impressed with the time frame it was done but not in quality and costumer service. I contacted customer service about the issues after install and asked about the warranty cause I said the way they installed it may not last long before snapping or coming apart. They were very very hesitant about speaking with me about warranty and now apparently the full parts AND labor warranty that the sales rep sold us on wasn’t true. I sent pictures and videos of concerns and still haven’t had any response. I beg anyone that comes across this company please please READ the reviews before deciding. If you want fast and expensive go for it but if you want precision and quality not the way to go.

When I first reached out to 50 flooring, I was skeptical. However, when Tommy showed up to my brother's house, I immediately felt at ease. Tommy was kind, friendly, knowledgeable, confident most of all relatable. He was easy to talk to and he helped us choose the right color for our laminate floors. From start to finish, We were extremely pleased with the outcome. Thank you Tommy for your guidance and professionalism throughout the entire process.

DO NOT USE THIS COMPANY. This company will take your money and run. Since having our floor installed less than 2 years ago the flooring comes apart and they will not replace. In addition to that they did not finish the installation of our stairs and left damaged broken piece. The photos speak for themselves. Spoke to Dana and the nashville branch multiple times with empty promises to call back and make the repairs. The installation team that came out a second time even told me that the flooring was not installed correctly. Should I add they put different flooring down in the area they tried to correct and didn’t tell me until after it was done. Now no one will call me back to resolve the issue after multiple attempts. DO NOT SPEND YOUR MONEY HERE!