Business ProfileVerifiedFlooring Contractors in Newmarket, Ontario
Floors Direct North
Floors Direct North is a Newmarket flooring business founded in 2010. It sells flooring products and offers professional installation for residential and cottage projects.
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Business Highlights
- Professional floor installations carry a one-year warranty.
- Member of the Insurance Claims Collaborative (ICC).
- Recipient of the 2014 Business Excellence Award as New Business of the Year.
Service Area
Newmarket; for insurance claims, Alcona, Alliston, Aurora, Barrie, Beaverton, Bolton, Bradford, Brechin, Collingwood, Cookstown, Etobicoke, Guilford, Innisfil, Keswick, King, Lagoon City, Maple, Markham, Mount Albert, Nobleton, North York, Oak Ridges, Orillia, Rama, Richmond Hill, Scarborough, Schomberg, Sharon, Stouffville, Sutton, Thornhill, Toronto, Uxbridge and Wasaga Beach.
Public local listing. Floors Direct North is one of 11 flooring contractors ProsGrade lists in Newmarket, Ontario.
Listing details
11 services listed, including Hardwood flooring, Engineered hardwood and Carpet. Open Monday to Saturday. 97 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floors Direct North compares with the other 10 flooring contractors on ProsGrade in Newmarket, using public Google ratings and review counts.
- One of 11 Newmarket flooring contractors on ProsGrade.
Services Covered
11 services- Hardwood flooringSpecies, widths and looks.
- Engineered hardwoodWider range of applications than solid hardwood; resistance to some common issues.
- CarpetModern fibres, with choices in colour, texture and look.
- Luxury vinyl plank and tilePlank and tile; waterproof.
- Laminate flooringMultiple looks and colours.
- Tile
- Professional floor installationResidential and cottage flooring.
- Floor repairsBuckling, re-stretching, seam and vinyl repairs; squeaky floors.
- Custom-made staircasesMade to measure; curved wood or wrought-iron styles.
- Shop-at-homeFree in-home visits with flooring samples.
- Insurance-claim flooring supportFlooring claims; work with restoration companies.
Reviews
What customers say
Customers praise patient, knowledgeable guidance in choosing products and professionally completed installations; more than one also describes careful cleanup. One customer says delivery arrived on time and the installation fit the overall project schedule. Another says the wrong colour and shade were recorded despite repeated requests for dark floors, leaving that customer dissatisfied.
Customer Reviews
Ray Phan
Unfortunate circumstances resulted me having to do some flooring renovations in my condo.
I was referred this company Floors Direct North for contract work .
We had a consultation which 2 people were present in picking out the colour of the flooring to somewhat match the damaged floors. We picked a dark charcoal colour as seen in the picture to have some contrast with the brown cabinets. We had mentioned multiple times that we wanted dark floors.
We trusted this individual Ben which was the owner of the company.
We were presented a contract agreement which we signed IN TRUST they wrote down all the information which was VERBALLY discussed and samples were picked visually.
Ben wrote down the wrong colour and shade . We did not find out until the job was completed . Due to the fact we put our trust in someone knowing how to write down the proper colour and code ( which obviously did not happen ) now has resulted in a very dissatisfied and upset customer .
In the pictures, we chose the 4th plank which is the dark one. And the other picture is what they installed.
Dale Tasker
The team at Floors Direct North made our flooring choice a breeze. From the moment we had the owner, Ben, in to our home to discuss how best to re-do our floors after a flood, we knew we were in good hands. It only took a couple of visits to the friendly, knowledgeable and patient team of Jeanie and Elena to decide on our choice of premium vinyl flooring. The flooring was delivered on time and the installation occurred at the appropriate point in the overall project plan. I was shovelling snow from the driveway when the installers arrived and they even offered to take over the snow removal. The installation was completed very professionally, in two days, over our entire ground floor. We are very satisfied with the look, feel and colour of our new flooring. Based on this experience, I wouldn’t hesitate to recommend Floors Direct North.
Albert
In Brief, Ben and his peoples are great at what they do! Years ago Ben consulted with us and installed our hardwood floor on the main level to incredible effect! That being a perfect experience led us back to him for a repurposed stairway and new wool carpeting on our upper level. All work was professionally done and the associated mess well contained and disposed of!
Have no doubt you'll be well looked after when you choose Floors Direct North! Ben, thank you so very much making our house feel like home!! I also want to thank the crews for their top notch skills, thanks:)
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Frequently Asked Questions
How does Floors Direct North handle flooring repair estimates?
After assessing the site, the crew usually gives a quote on the spot; some repairs can be completed that day.
What does professional floor installation include?
The installation service includes area preparation; the crew can help move furniture and has the correct tools for the job.
Does Floors Direct North offer on-site measurements for cottages?
It offers free on-site measurements, with team visits to measure and assess homes or cottages.