Floor Trader in Newport News operates a warehouse-style flooring showroom offering a range of carpet, hardwood, laminate, luxury vinyl, and tile. Staff assist with product selection, arrange measurements, and coordinate installation with local crews.
Customers note clear guidance on products, responsive communication from selection through install, and straightforward pricing for materials and labor. The store’s in-person sample selection and help narrowing options make the process efficient.
Newport News and nearby areas of the Virginia Peninsula, including Hampton and adjacent neighborhoods.
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Showroom product selection; take-home samples; on-site measurement coordination; installation scheduling; guidance on flooring types, specifications, and care.
I cannot speak highly enough of this location! Talk about above and beyond. Our carpet is amazing, the installers were professional, communicative, and punctual. Aaron, the owner, Frankie, and other employees literally did so much more than I could have ever asked for. I will be doing all my business with them in the future. You will not be disappointed if you choose to hire them for your flooring needs.
We came here to see a larger selection of flooring in person. Somewhat new to the ratings and specifications for flooring, Eli walked us through everything and answered all our questions. Very knowledgeable and very friendly. Within seeing a couple samples of colors and styles we like, he nailed what we were looking for and was able to show us several more options that would have taken much longer to find otherwise. We were able to tell him about the kind of environment we’re working with and together we narrowed down the list and brought a few samples home to try in the space. Great experience. Highly recommend working with Eli!
All-around great experience! From our first visit to pick out samples, to the technician coming out to measure our space, to the install, every step was pleasant and professional. And great pricing for the product and labor. Highly recommend The Floor Trader!!!
Seemed decent but I like the Chesapeake selection better. This one is a franchise and I think the others are privately owned. It is also split up between a carpet store and the floor trader which was also kinda confusing. We were there for a good while before we were greeted then another while longer before we got help. When we did get help we felt like we got good information but also felt like the carpet store guy kept pawning us off on the floor trader guy even though we were asking questions about his carpet. Nice people when you did get their help. Wish they had a bigger selection of tile though.
Just got our new wood laminate floors installed and love it. Frank and Steve are the best! Knowledgeable about floorings, allowed us to take samples home to decide which we wanted to match our decor, pricing is very fair for product and labor. We went to the "competition" which quoted us 3x what floor trader quoted. I recommended them to my mom who's also going to use them to have her floors redone.
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