Business ProfileVerifiedFlooring Contractors in O'Fallon, Missouri
Floors To Go at Wholesale Flooring USA
Floors To Go at Wholesale Flooring USA is a flooring showroom in O’Fallon that arranges professional installation to coordinate with customers’ schedules. Its broadloom carpet collections include Infinity, Designer’s Choice, Creative Elegance, Signature Style and Pet Defense.
Featured Flooring Contractors in Your Area
Compare a few featured businesses in this area.
Business Highlights
- The showroom describes itself as locally owned and operated.
- The company lists professional, certified and insured installers among its offerings; availability varies by location.
- It describes a 60-day satisfaction guarantee for qualifying carpet and hard-surface flooring at participating stores.
- The company describes limited lifetime stain, soil and abrasive-wear coverage for qualifying broadloom carpet collections, with availability varying by location.
Service Area
Based in O’Fallon.
Public local listing. Floors To Go at Wholesale Flooring USA is one of 8 flooring contractors ProsGrade lists in O'Fallon, Missouri.
Listing details
8 services listed, including Carpet, Hardwood flooring and Laminate flooring. Open Monday to Saturday. 25 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floors To Go at Wholesale Flooring USA compares with the other 7 flooring contractors on ProsGrade in O'Fallon, using public Google ratings and review counts.
- One of 8 O'Fallon flooring contractors on ProsGrade.
Services Covered
8 services- Carpet
- Hardwood flooring
- Laminate flooring
- Tile and stone
- Vinyl and resilient flooringCOREtec® waterproof vinyl
- Area rugs
- Window fashions
- Professional installation
Reviews
What customers say
Customers describe positive flooring installations and praise the staff as knowledgeable and friendly. One customer says an initial-install product issue was not the company’s fault and was fixed by replacing the flooring, but found the handling disappointing, citing a lack of professionalism and urgency and poor communication.
Customer Reviews
Dana Panke-Cerretti
My family and I have used Wholesale Flooring for many years & they never disappoint! JD & all of his staff are amazing to work with. They are knowledgeable & provide a high level of customer service. I refer clients to them as they are down to earth people that you can trust (which is hard to come by these days...). Highly recommend!
Kristina Goodsell
Had a product issue with our initial install (NOT at the fault of wholesale flooring in any way). The floors were replaced and the problem was fixed but the was it was handled was disappointing. A lack of professionalism and urgency in fixing the issue. Poor communication. The end product turned out great but we won’t use this company again for future projects. We’ve used other companies for other rooms in our home and had a much better experience in terms of customer service and satisfaction.
Matt Cody
We have had 2 separate installations of luxury vinyl plank from JD and Trevor in our home, both times were a great experience. All around friendly and professional people from start to finish, we will definitely be coming back for a 3rd time when we finally get around to finishing our basement :D
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
What does the 60-day satisfaction guarantee cover?
For qualifying carpet and hard-surface flooring at participating stores, the company’s guarantee allows replacement if the colour or style is unsatisfactory within 60 days after full installation. Replacement is an equal-value product from the same manufacturer (and the same species for hard-surface flooring); carpet installation and freight charges are excluded.
What conditions apply to the lifetime carpet warranty?
For participating stores, the company describes limited lifetime coverage for stain, soil and abrasive wear on broadloom carpet after applicable manufacturer warranties expire, for qualifying owner-occupied indoor installations. The terms require proof of professional cleaning at least every 18 months; replacement labour is included for five years after installation.
How does the financing process work?
The company lists flexible financing at participating stores, and a flooring expert can help identify an available plan. It says application decisions can be delivered in seconds, depending on the selected method.
Can the showroom bring flooring samples to a home?
The company says it can bring samples to a customer’s home and provide selection help when the customer cannot visit the showroom.