Business ProfileFlooring Contractors in Sacramento, California
Floor & Decor
Floor & Decor
Floor & Decor is a specialty retailer of hard-surface flooring in Sacramento, carrying tile, wood, stone, tools and flooring accessories. The company was founded in 2000.
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Service Area
Sacramento.
Active Business Listing
Floor & Decor is one of 12 flooring contractors ProsGrade lists in Sacramento, California.
Active
Public local listing
Listing details
8 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. 317 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floor & Decor compares with the other 11 flooring contractors on ProsGrade in Sacramento, using public Google ratings and review counts.
- Has the most Google reviews (317) of the 12 Sacramento flooring contractors on ProsGrade.
Services Covered
8 services- TilePorcelain, ceramic, glass, mosaics, porcelain pavers and XL porcelain slabs
- StoneMarble, travertine and limestone, basalt and slate, pavers
- Wood flooringSolid and engineered hardwood, bamboo, unfinished hardwood and cork
- Laminate flooringWaterproof and water-resistant options, extra-long planks and attached pads
- Vinyl flooringLuxury vinyl plank and tile; hybrid resilient flooring
- Installation materialsGrout, mortars and thinsets, floor-preparation materials, adhesives and tools
- Design servicesFree, one-on-one in-store or virtual appointments
- Floor installationThrough Installation Made Easy, its floor-installation partner
Reviews
What customers say
Several customers praise patient, courteous service; one says staff answered questions during a luxury-vinyl purchase. Marcie's help with a return after the customer missed the return window drew special thanks; a separate customer reports three bowed planks that would not click together and says the return was denied because the product had been opened.
Customer Reviews
Nicole Hendrickson
Marcie just spent 20 minutes (maybe longer) with me at the F&D at Delta Shores returning items my contractors never informed me of so I missed the return window. It’s the customer service, patience, and the attention that she gave me that meant so much to me in a time where I rarely see people treat others with respect and kindness. Thank you, Marcie!! God bless!
Josh Johnson
Spent so much time in here. Made at least 15 trips, buying different samples to pick some flooring. Finally settled on one and wanted to get more planks to lay it out and get a better idea of how it looked. There was only two sample planks at the time, so I just bought a box. If it looked good, I was going to order it. Well 3 of the planks were bowed, and you couldn't even click them together. Went to return them and was denied because it was opened. I walked out, never to return. Ended up getting a Core-Tec Grande Oak Petronas, 100 boxes plus stair treads. Good thing too, as after seeing the Core-Tec, everything F&D sells is rental quality. F&D, you could have just used the open box as more samples lol.
kala srinivasan
We had a very pleasant experience today at the Floor and Decor store at Delta Shores, Sacramento location. The store manager Tyler and Wendy were great to work with. They were very courteous and patient. They answered all our questions and gave us a great price for luxury vinyl flooring. Overall excellent customer service!! Highly recommended store! *****
Adrienne Atencio
Marcie helped us buy hardwood flooring for our house and was so nice and helpful! We’ve been to all the locations in Sacramento and the location on Delta Shores has the best staff. They also do price match as advertised and I really appreciate that. The new hickory hardwood floors look amazing.
Aleh Nadolski
I really appreciate their excellent customer service. I bought a kitchen faucet from them, and later noticed that the hose leaked occasionally. After I called and sent them a video, they promptly provided me with an entire new faucet as a replacement—no hassle at all. They were very polite and professional throughout the process.”
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Frequently Asked Questions
How does a Floor & Decor design appointment work?
Appointments last 60 minutes at a warehouse store or design studio. They cover project goals, budgets and timelines, followed by product recommendations and a guided walk-through of the store.
How long can Floor & Decor store a purchase before pickup?
The store offers up to seven days of free storage from the purchase date.
Does Floor & Decor offer financing?
The company offers financing options through a Floor & Decor credit card.