Floor & Decor in Bridgeton supports DIYers and trade pros with a broad selection of hard-surface flooring, wall tile, and installation materials. Staff frequently help customers compare options and plan quantities for bathrooms, kitchens, and whole-home projects Serving homeowners across Saint Charles, Missouri.
Customers highlight helpful guidance when choosing materials, a broad in-stock selection for faster projects, and pricing that is competitive for DIY and pro shoppers. The store’s extended hours make it practical to plan, pick up, and keep projects on schedule Local experience that helps homeowners across Saint Charles, Missouri compare a more region-aware provider.
Serving Saint Charles, Missouri and the greater St. Louis area from the Bridgeton location.
This listing includes additional business details, homeowner trust signals, and stronger comparison information.
This listing includes service information, customer review signals, a photo gallery, and public contact details to help homeowners compare this business more easily.
This profile includes more business details, homeowner trust signals, and a fuller public presentation.
Product selection includes porcelain and ceramic tile, natural stone, hardwood, laminate, luxury vinyl, mosaics, backsplash materials, grout, thinset, underlayment, trim pieces, and basic tools. In-store associates can help estimate material needs and locate coordinating pieces.
Reviews often mention helpful, knowledgeable associates who assist with product selection, quantities, and hard-to-find items. Several customers describe positive experiences with specific team members and note clear guidance during larger remodels. Pricing is frequently viewed as fair for the quality and selection. A few reviews cite less engaging service at times, but overall satisfaction trends high.
My husband and I have nothing but praise for the employees of Floor & Decor in Bridgeton, MO. We have made multiple purchases to remodel our master bath, our hall bath, our laundry room and the entire first floor flooring in our home.Robert is simply the best! He has incredible knowledge about the products in the store, and about how they work. He has been a wonderful resource of information to help us achieve the style and excellence we want in our home. His customer care and support are what keeps us coming back for all of our projects.No matter who is helping us, they are always courteous and friendly. It is a pleasure to do business with them!
Phillip, Assistant Manager, is a star employee! He saved the day yesterday. I had purchased a tile sample a few weeks back to bring home and see in the space. I called earlier in the week because I couldn’t find the tile online to order. I was told that it was being discontinued and you guys didn’t have enough tile for my project in the system. I decided to stop by yesterday just to check as I was returning several items. Phillip, heroically, noticed right away that the tile piece had a SKU change and was not discontinued. He helped me locate the item, determine the square footage I needed, and then assisted me to check out and loaded my car. As we were due to start tiling next week, he saved the project. Plus, he was extremely friendly & personal during the whole interaction. Thank you, Phillip!
If you're looking for a designer who truly gets it, LaVon at Floor & Decor is the one. Her customer service goes far beyond a job title, she genuinely listens, understands your needs, and then exceeds expectations with an incredible range of options. What sets LaVon apart is her ability to reassure and refine your vision without ever imposing her own. She leads with expertise, not ego.Having traveled all over the world, I can confidently say LaVon is exceptionally cultured in design, whether your style is contemporary, traditional, or something in between, she understands it all. Her guidance somehow leads you exactly where you need to be, even if you don't fully know what you were looking for when you started.If you're searching for a designer who is knowledgeable, thoughtful, and truly invested in your outcome, I highly recommend LaVon. Working with her is an experience, and a game changer.
Over the years I’ve completed a lot of D-I-Y projects, increasing in difficulty and scope. My latest was a total gut and restore of a small home, followed by 2 separate bathroom remodel projects. When you’re doing it yourself and spending your own money, costs matter…quality matters. I’ve turned to Floor & Decor as my supplier of choice. I feel I get good product for fair price (and trust me I compare). Service is great too. La Von Williams was extremely helpful and patient with us over several days/weekends as we worked to get what we needed within my stringent budget. She provided great insight on what would work in an ADA bathroom. She even knew when to deflect questions during friendly spousal differences. She multi-tasks helping us while making sure others have store representatives to help them as well. “if someone is free, we have a customer near xyz that needs some help”. I’ll look for her first whenever I need something! Such a positive throw-back to great customer service.
Got a great tile and stuff needed for a reasonable price for my bathroom. The products are good however the employees were not very engaging at all.
Share your experience with this business. Reviews are moderated before they appear publicly.
This business may offer free estimates for some services.
Browse local businesses, homeowner reviews, and featured providers across Saint Charles.
Claim this listing to manage your business details, respond to reviews, and keep your public information accurate.