Local, family-operated flooring showroom offering guidance on product selection and coordinating professional installation for homes and small businesses Serving homeowners across Saint Charles, Missouri.
Helpful guidance in the showroom, clear product comparisons, and coordination from selection to installation. Local ownership and familiarity with St. Louis homes and building styles help customers choose materials that fit real-world use and budgets Local experience that helps homeowners across Saint Charles, Missouri compare a more region-aware provider.
Serving Brentwood and Greater St. Louis from the showroom at 2645 S Hanley Rd Serving homeowners across Saint Charles, Missouri and nearby surrounding areas.
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Showroom product selection, in-home measurement coordination, material ordering, installation coordination with experienced installers, and post-installation product care guidance.
Reviews frequently note helpful, knowledgeable staff who answer questions and walk customers through options. Several comments highlight clear communication and professional, tidy installation teams. A small number of reviews mention issues with installation details or pricing expectations. Overall ratings trend positive with many repeat-customer recommendations.
Tom, Drew and Adam did a great job installing our new floors. Professional, clean and great communication. Would do business again!
The sales associate was extremely helpful. She answered all of questions and walked us through multiple options. Thank you!!!
I highly recommend locally-owned business, Flooring galaxy. The owner, Michael is knowledgeable about his products, came out personally to measure for flooring and delivered the wood himself. He is always available to answer questions and lend a hand. When we struggled to match the wood floor vents to the wood floor color, he recommended a professional (Austin) who did a marvelous job. He offers superior customer service that you won’t get at most places.
I was quoted by the store and installer himself on 2 separate occasions yet today installer demanded $200 more than quoted for this sloppy installation where in several places large gaps are between the new flooring and walls. Installer claims gaps are due to brick being uneven but you’ll see there are also gaps against the baseboard which we know is perfectly flat. I was given nasty attitude when asked if quarter round could be installed to cover this up and told to text the installer 3/21 to see about him coming back and cleaning this up for another $100 when he can fit me in because he couldn’t commit to a date. He insisted on being paid despite work was sloppy and incomplete & as a single woman I was in no position to argue with this big intimidating man who was visibly irritated. It’s not just the installer, when I called the store to inquire why enough product wasn’t ordered and again about the double charge for install, not one time did they say the simple words “I’m sorry”. They took no responsibility and expressed no understanding of my frustration yet I’ve spent $10,000+ there to date…Management is very defensive, taking my concerns personally and responds emotionally rather than admitting the installation is sloppy and I do not recommend this company or their installer to anyone.
I was just looking for some small samples to match up with some carpet in my daughters house that my dog tore up while we were visiting! (I was able to match it up and my daughter didn’t even notice until I pointed it out! )The gentleman that greeted and listened to my dilemma was more than happy to see what they had that might help my situation. I couldn’t have been more pleased! Very friendly and helpful! If I ever need carpet or flooring...will keep them in mind for sure!
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