Business ProfileVerifiedFlooring Contractors in San Rafael, California
The Floor Store
The Floor Store sells flooring in the San Francisco Bay Area, with a location in San Rafael. Its project process includes product-selection guidance, an in-home measurement and installation.
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Business Highlights
- The company is family-owned.
- It is an NFA member.
- It is an Armstrong Elite Retailer.
- The company describes its installers as licensed and insured.
- The company advertises a lifetime installation warranty for as long as the homeowner remains in the home.
Service Area
San Francisco Bay Area: Richmond / Albany, Burlingame, Concord, Dublin, Fairfield, San Carlos, San Francisco, San Jose, San Rafael, Santa Rosa and Sunnyvale.
Public local listing. The Floor Store is one of 12 flooring contractors ProsGrade lists in San Rafael, California.
Listing details
12 services listed, including Carpet, Hardwood flooring and Laminate flooring. Open 7 days a week. 58 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How The Floor Store compares with the other 11 flooring contractors on ProsGrade in San Rafael, using public Google ratings and review counts.
- Has more Google reviews (58) than 8 of the 11 other San Rafael flooring contractors on ProsGrade.
Services Covered
12 services- Carpet
- Hardwood flooringSolid and engineered hardwood.
- Laminate flooring
- Luxury vinylPlank and tile formats.
- TileCeramic and porcelain.
- Waterproof flooring
- Natural stone
- Area rugs
- Flooring installationResidential and commercial projects.
- Shop at homeA flooring expert brings a curated sample selection to the home.
- Room visualizerPhoto-based previews of flooring in a room.
- Hardwood restorationDeep cleaning, sanding and refinishing, and recoating.
Reviews
What customers say
Several customers praise patient product-selection guidance and careful, efficient installation crews. One customer says the crew finished a day early and took extra care around a tricky fireplace spot; another describes tile demolition, furniture moving, and installation of new flooring and baseboards.
Customer Reviews
Stuart James
Xavier was very helpful and oversaw the entire project from start to finish. The luxury vinyl plank was beautiful and fit in perfectly with our existing flooring. The installers did a fantastic job and dealt with several issues to accomplish the project. This was our third project with the Floor Store and we highly recommend them.
Jessica DeWitt
After years of waiting, My husband and I were finally ready to get rid of the old carpet that covered 90% of our house. We went to several places to price out our options, since this was such a large project.
David helped us select the perfect type of flooring for our lifestyle and helped us pick the best color for our home. He was friendly, knowledgable, and truly cared.
Then, when David said he had assigned his best installation crew, I cynically believed he probably said that to everyone. However, he wasn't lying! The team was fast, friendly, and meticulous. They finished a day early and put extra attention to a tricky spot around the fireplace.
We love the flooring. Thank you, David for your advice in selecting it and for gifting us with such skills installers. When it’s time to do the rest of the house, we WILL be back in your store.
Sudhir Nachnani
?????????? Exceptional Customer Service from David!
I had an outstanding experience with David at the floor store in Sam Rafael, who went above and beyond to help me with my flooring purchase. He didn’t just guide me in choosing the right laminate—he also recommended the perfect underlayment, all while keeping my budget in mind. His knowledge, patience, and genuine willingness to help made the entire process smooth and stress-free.
It’s rare to find someone who combines expertise with such excellent customer service. Thanks to David, I feel confident about my purchase and extremely satisfied with the value I received.
Highly recommend working with him!
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Frequently Asked Questions
Does The Floor Store remove and dispose of old flooring?
Yes. Full-service installation includes removal and disposal of old flooring.
Can The Floor Store's customers take samples home before choosing flooring?
Yes. The company encourages customers to take samples home to see how styles and colors look in their lighting and decor.
Does The Floor Store offer financing?
Flexible payment plans are available for flooring projects.