Showroom-based flooring retailer providing product guidance and coordinated installation for projects ranging from single rooms to whole-home updates Serving homeowners across San Rafael, California.
Customers cite attentive staff who help match materials to lifestyle and budget, along with installation crews that handle demolition, furniture moving, and detailed finishing. The showroom setting allows side-by-side comparisons of colors and textures before scheduling installation Local experience that helps homeowners across San Rafael, California compare a more region-aware provider.
San Rafael, California and surrounding Marin County neighborhoods; call to confirm appointment availability.
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Flooring product selection, design guidance, in-home measurement, and coordinated installation for materials such as luxury vinyl plank, laminate, hardwood, and related underlayment and trim.
Recent reviews highlight knowledgeable showroom staff who help narrow choices and explain options. Many note smooth coordination from selection through installation, with crews addressing site issues and keeping work areas orderly. Communication and responsiveness are recurring positives, and several reviewers mention satisfaction with luxury vinyl plank and laminate outcomes.
Xavier was very helpful and oversaw the entire project from start to finish. The luxury vinyl plank was beautiful and fit in perfectly with our existing flooring. The installers did a fantastic job and dealt with several issues to accomplish the project. This was our third project with the Floor Store and we highly recommend them.
After years of waiting, My husband and I were finally ready to get rid of the old carpet that covered 90% of our house. We went to several places to price out our options, since this was such a large project.David helped us select the perfect type of flooring for our lifestyle and helped us pick the best color for our home. He was friendly, knowledgable, and truly cared.Then, when David said he had assigned his best installation crew, I cynically believed he probably said that to everyone. However, he wasn't lying! The team was fast, friendly, and meticulous. They finished a day early and put extra attention to a tricky spot around the fireplace.We love the flooring. Thank you, David for your advice in selecting it and for gifting us with such skills installers. When it’s time to do the rest of the house, we WILL be back in your store.
?????????? Exceptional Customer Service from David!I had an outstanding experience with David at the floor store in Sam Rafael, who went above and beyond to help me with my flooring purchase. He didn’t just guide me in choosing the right laminate—he also recommended the perfect underlayment, all while keeping my budget in mind. His knowledge, patience, and genuine willingness to help made the entire process smooth and stress-free.It’s rare to find someone who combines expertise with such excellent customer service. Thanks to David, I feel confident about my purchase and extremely satisfied with the value I received.Highly recommend working with him!
We had a wonderful experience working with David Ramsey. He was incredibly patient and guided us through choosing a beautiful design that we absolutely love. Throughout the process, he was readily available and attentive. His team was detail-oriented, efficient, and professional from start to finish.If you’re looking to redo your floors, this is definitely the company to go with. David has a great understanding of his customers’ needs and is truly an expert in his field. Overall, my husband and I couldn’t be happier with the final result. Highly recommended!
I am so happy with the beautiful waterproof wood flooring from The Floor Store in San Rafael, and can’t thank David Ramsay enough for guiding me to the perfect choice for my home renovation. The flooring crew, headed by Gilbert, worked tirelessly throughout the week to ensure that the tile demolition, furniture moving and installation of the new flooring and baseboards went perfectly. I wholeheartedly recommend them.
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