LL Flooring

My wife and I finally decided to upgrade our floors in our kitchen, dining room, living room and our home office. We got samples from various DIY stores in our area, but it was very difficult to imagine what these small pieces would look like across MOST of our house. My wife got an email from LL Flooring that described using their “Picture It – Floor Visualizer”. It was so easy to visit their website from our phones to 1. Select a flooring material we liked 2. Upload a photo of our room (or in our case – rooms) and 3. virtually “see” what it might look like! We had such fun trying out all the rigid vinyl flooring they had to choose from and were able to narrow it down to four choices. We then dropped by our local LL Flooring store on the weekend to get samples – and were so grateful to have been helped by Mattthew. He answered ALL our questions, and my wife can tell you - I have a ton of questions. He was so knowledgeable, professional, and patient. We took Matthew’s suggestion and agreed to a no commitment professional measurement, and quote. Jora the installation director came to our house on time, answered MORE of my questions, and in about 20 minutes had all the measurements he needed. He gave me his cell number so if I thought of any other questions – I could reach him. A day or two later, Matthew gave us a call to come by to review our quote. He was again very patient with us, helped us understand some of the other choices to be made with new flooring – like if you’re installing new baseboards. He carefully went over each detailed line-item in our quote and even color-coded items to describe their shipping dates. Just as he had promised our flooring materials started to arrive at our house. The delivery driver was quick and careful when placing our boxes of flooring (35 boxes!) and baseboards, etc. where my wife directed him to. Other trim pieces arrived in a few shipments as promised as well. So, we had our materials ready, they were acclimated to temperature and humidity, all we needed was for them to be installed. The morning of our scheduled install - Jora arrived on time followed by his foreman Andreas and his team of three craftsman. We had a chance to review each room together, pointing out any details the crew needed to be aware of. And then the transformation began. Tile demoed from our kitchen and dining room seemed to disappear, old laminate flooring and old carpet also began to vanish. And the new Marigold Elm flooring started to appear. It was amazing to watch this crew use their teamwork and strengths to attack this renovation project. Such exacting tolerances on the flooring and mitered cuts on the baseboards, not to mention smooth caulking lines everywhere. Exceptional craftsmanship. What was to have been a three-day job – was done in a day and half! My wife and I couldn’t be happier with how our new floors look. They’ve really elevated our living space in a way we didn’t imagine. If you’re considering replacing your flooring and want excellent customer service and professional installation, you should consider giving LL Flooring a call. If nothing else, use their floor visualizer right now! See how LL Flooring can make your renovation dreams – a reality.