Showroom-driven flooring retailer and installer offering hardwood, luxury vinyl, and carpet with coordinated installation support from selection to final walkthrough Serving homeowners across Southfield, Michigan.
Local showroom access makes it easier to compare materials and finishes in person. A broad product range helps match style and budget. Coordinated installation simplifies scheduling and reduces handoffs between suppliers and installers Local experience that helps homeowners across Southfield, Michigan compare a more region-aware provider.
Primary showroom in Rochester Hills with service across nearby communities; additional coverage may include South Lyon and surrounding areas upon request Serving homeowners across Southfield, Michigan and nearby surrounding areas.
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Hardwood, luxury vinyl plank and tile, carpet, and related flooring products with professional installation for residential and commercial spaces. Services may include tear-out, subfloor preparation, and sanding/refinishing for applicable wood products.
Ratings on public platforms indicate generally positive experiences with product selection and showroom guidance. Many mentions note smooth installation and good communication with installers. Some feedback references helpful coordination from estimate to completion, with occasional notes about scheduling expectations. Overall sentiment trends favorable on value and workmanship.
Stay away from the big box stores and go to Perfect Floors. Used them for multiple jobs and have always been treated like family! You want cheap carpet/flooring and a subpar install, go to Home Depot.. you want quality products and top notch install, come here.
I recently had the floors replaced throughout my entire house, and I couldn’t be more satisfied with the results. The whole experience—from start to finish—was far less overwhelming than I expected. Nicole was wonderful in helping me choose the right products, and Kelly, who handled the installation, did a fantastic job! I’m extremely pleased with the quality of the flooring, the salesperson, and the installation. I highly recommend Perfect Floors.
Quoted as a 2-day flooring install, the project ended up taking 6 visits and almost a month. I paid in full upfront.Project management and communication were poor—I repeatedly had to contact the office, and missing or damaged materials, along with poor time management, caused additional delays. Customer service was lacking and unprofessional.The work was eventually completed but the process was stressful, disruptive, and below expectations.Revised: please note everything does not look great (this remark in the response is a misrepresentation). The flooring looks good. The baseboards are not satisfactory. Issues with transitioning in the foyer and no end return near door-wall. Given the last interaction onsite I choose not to have these fixed by Perfect Floors as I do not want them coming back out.I still have to deal with replacing the face of my dishwasher (to which I was credited $200), repainting my front door, which was scratched during installation and throwing out left over material left in my garage. This is after material was not ordered correctly, received damaged material, late arrivals and some visits of only a couple hours led to delays over the holidays. I am glad they will learn from this as I too will learn.I was offered an additional credit of a couple hundred dollars but declined. I feel my review is more than fair as a 3 star (okay).
Brian and his team are phenomenal! From the very first call to the final walkthrough, Brian went above and beyond to make sure everything turned out perfect. He’s incredibly knowledgeable, detail-oriented, and genuinely cares about his customers. He took the time to explain the best flooring options for my space and made sure the installation was flawless. The quality of the work is outstanding — you can tell Brian takes real pride in what he does. My floors look amazing, and I couldn’t be happier with the result. If you’re thinking about new floors, ask for Brian — you won’t find anyone better at what he does!
I am very happy with all of my floor coverings. It was a big job as the whole house was refinished. Craig was great in making sure the carpeting, floating tile, and new wood flooring were ordered promptly and scheduled quickly. Carpet, wood floor, and tile crews were professional, clean, and efficient. I am extremely happy with the results and professionalism of Perfect Floors. Highly recommend.
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