Cummings Carpet

I recently had new luxury vinyl flooring placed in my foyer, living room and dining room by Cummings. They are beautiful!!! I could not be more pleased with the service I received from Cummings and the installation went very smoothly. They did a wonderful job.

Was told in November that my sons carpet would take 2 weeks to order. Called them three weeks later and am informed it's on back order, but they didn't call me to let me know. I was told it would be here January 3rd, we'll it's January 3rd, and I've called them repeatedly only to be sent to voicemail after 2 rings both calling the store and the salesman cell who ordered the carpet. Great customer service! My son is using throw rugs in his room over subfloor because this was a full remodel and his first room without a sibling.

We purchased an older home in the greater Springfield area and decided to have most of the flooring replaced. We had Cummings Carpet One replace carpeting and install laminate, luxury vinyl, and tile in various rooms. We're very happy with the product and installation, but we had a question about a visible seam in the carpet in one room. We were very displeased with the response that we got from the Cummings Carpet One sales representative we worked with. He ignored my emails and calls, and lied that the owner of the shop had tried repeatedly to contact us (he had not). Eventually, after being very persistent, we did get a representative from Cummings Carpet One to come to our house to look at the visible seam in the carpet and we were told that the carpet had to have time to 'bloom'. I ran this explanation by a friend of mine who has been in the floor covering business for over 40 years and he said that explanation is "B.S.".

I highly recommend Cummings carpet for all of your flooring needs. I had a particularly difficult curved staircase runner and the guys worked diligently to make sure it looked amazing! David was exceptional to work with, he is very knowledgeable and kind. He kept me updated on every step of the process. The quality and selection of products were excellent. The whole process was quick and efficient. I can’t thank them enough!

I am 100% satisfied with my new luxury vinyl flooring from Cumming's Carpet One! The whole experience has been positive, from the knowledgeable salesperson to the efficient installation team, to the end result. Everything happened when promised, and there were no surprise costs or other issues. The installers were even patient with my overly exuberant dog! And it's a local small business. I will definitely go to them for my next flooring project!