Business ProfileFlooring Contractors in St. Louis, Missouri
Floor & Decor
Floor & Decor
Floor & Decor is a hard-surface flooring retailer at 4441 Lemay Ferry Road in St. Louis. Founded in 2000, the company offers flooring and related tools and accessories.
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Service Area
St. Louis.
Active Business Listing
Floor & Decor is one of 10 flooring contractors ProsGrade lists in St. Louis, Missouri.
Active
Public local listing
Listing details
8 services listed, including Tile, Stone and Wood flooring. Open 7 days a week. 364 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Floor & Decor compares with the other 9 flooring contractors on ProsGrade in St. Louis, using public Google ratings and review counts.
- Has the most Google reviews (364) of the 10 St. Louis flooring contractors on ProsGrade.
Services Covered
8 services- Tileporcelain, ceramic, glass, mosaics, porcelain pavers and XL porcelain slabs
- Stonemarble, travertine, limestone, basalt, slate and pavers
- Wood flooringsolid and engineered hardwood, bamboo, unfinished hardwood and cork
- Laminate flooringwaterproof and water-resistant options; extra-long planks and attached pads
- Vinyl flooringluxury vinyl plank and tile; hybrid resilient flooring
- Installation materialsgrout, mortars and thinsets, trims, underlayment, moldings, adhesives and sealants
- Design servicesfree in-store appointments; personalized product recommendations
- Floor installationthrough Installation Made Easy, a professional installation partner
Reviews
What customers say
Several customers praise the tile selection and describe staff as patient and helpful. One customer valued Danielle’s help coordinating bathroom wall tile, floor tile and grout color. One customer described the person they called the store’s head honcho as rude and dismissive when asking about window sills; another relayed a delivery driver’s allegation that Floor & Decor and Bungii unfairly punished and mistreated delivery drivers.
Customer Reviews
Hillary Kaplan-Baugh
We had a Bungii driver deliver some tiles for us last week and we talked to the driver who told us that this store and Bungii have been abusing the delivery drivers by punishing them UNFAIRLY for stupid stuff. This man was a good person and he was genuinely unhappy with how Floor and Decor and Bungii treats the drivers who are keeping their businesses alive. You guys need to stop treating the drivers likeshiiit. We no longer USE Bungii and stopped doing business with all Floor and Decor dealers. Do better!!!
Shawn Brewer
I would like to express my sincere appreciation to Danielle DeNure at the Mehlville, MO store for her exceptional assistance yesterday. My husband and I were selecting tile for our bathroom renovation, and Danielle stepped in to guide us through the design process and various options available. She helped us navigate the extensive selection and thoughtfully coordinated the wall tile, floor tile, and grout color to ensure everything complemented beautifully.
Danielle, thank you for your professionalism, expertise, and outstanding customer service. We truly appreciate your help!
Fielding Poe
We got our backsplash tile at this place, and I liked F&D 4 years ago. I went back to price interior window sills, and the head honcho at the time was rude, dismissive, and no help
Heather Meyer
Every person working was incredibly helpful and knowledgeable. Clean store and tons of beautiful tile options. Fun to dream about other remodeling projects while walking the aisles.
Thanks to the gentleman who stopped sweeping the floors and offered to grab me a cart when I found tile I wanted to buy.
Richelle Fischer
Customer service is great. Everyone is so patient and helpful. I hate making decisions and went to this store three times. Each time a different person helped us and was very nice. Bought the tile I wanted, finally, and cant wait to have it installed. Great selection.
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Frequently Asked Questions
What happens during a Floor & Decor design appointment?
The 60-minute meeting takes place in a warehouse store or design studio. The designer establishes project goals, budgets and timelines, then shares product recommendations.
How can customers prepare for a Floor & Decor design appointment?
Floor & Decor recommends bringing project photos, measurements and inspiration pictures. Measurements can be approximate and still help the designer prepare a quote.
Can Floor & Decor store purchases before pickup?
It offers up to 7 days of free storage from the purchase date.