Just Another
Just looked at me when I walked in, not even a thank you when leaving. Go to Lowe’s at least you know what to expect there.
Business ProfileFlooring Contractors in Syracuse, New York
Lumber Liquidators
Lumber Liquidators
Lumber Liquidators operates a building-materials store in Syracuse that sells flooring products. Building contractor Tom Sullivan started the company outside Boston in 1993; it initially sold building materials before specializing in hardwood flooring.
Last Updated October 3, 2026.
Business Highlights
- Lumber Liquidators says its stores are staffed by flooring experts.
- The company says its installation team includes licensed contractors.
- It says its installation contractors are background-checked and insured.
Service Area
Based in Syracuse.
Active Business Listing
Lumber Liquidators is one of 12 flooring contractors ProsGrade lists in Syracuse, New York.
Active
Public local listing
Listing details
9 services listed, including Hardwood flooring, Waterproof vinyl flooring and Laminate flooring. Open Monday to Saturday. Rated 4.3 from 127 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Lumber Liquidators compares with the other 11 flooring contractors on ProsGrade in Syracuse, using public Google ratings and review counts.
- Has more Google reviews (127) than 9 of the 11 other Syracuse flooring contractors on ProsGrade.
Services Covered
9 services- Hardwood flooringPrefinished solid and engineered; unfinished and bamboo-engineered options
- Waterproof vinyl flooringRigid plank, luxury vinyl plank, WPC and vinyl tile
- Laminate flooringWater-resistant and traditional laminate; water-resistant hybrid resilient
- Flooring samples
- Moldings, baseboards and trimWhite moldings and baseboards
- Installation accessoriesUnderlayment and padding; floor-installation tools
- In-home measurementSpace evaluation
- Professional installation
- Pickup and deliveryWhite-glove delivery and in-store pickup
Reviews
What customers say
Customer experiences vary: two buyers praised staff helpfulness or customer service, while one visitor felt ignored on arrival. One customer reported being told installation could not be provided after the flooring was purchased; that customer also said the paid-for flooring had been sold to a contractor before pickup and the measurement fee was not refunded.
Customer Reviews
Bob Davis
Knowledgeable, helpful staff. Great prices and selection. I bought flooring for my kitchen and living room. I let the wife pick out what she wanted. That way we both are happy!
donna lord
Cory was super helpful with getting my lumber order for baseboard and trim together for me and the prices were about 50% less than the other lumber stores ????????
Louis Martino
Disappointing Experience with LL Flooring
I regret to say our experience with LL Flooring was highly disappointing. We paid $38.06 for a measurement service, which was supposed to be refunded if we purchased and installed the flooring through them. After purchasing the flooring, LL Flooring informed us that they couldn’t perform the installation due to internal issues affecting all customers. This left us scrambling to find an installer, which we did.
To make matters worse, we called the store two days prior to pick up our paid-for flooring and were assured it would be ready. However, when we arrived, we were informed that they had just sold our flooring to a contractor! While they did refund the cost of the flooring, they refused to refund the $38.06 for the measurement service—even though we fulfilled our end of the agreement by purchasing the flooring.
This is unacceptable business practice. LL Flooring not only failed to honor their commitments but also caused unnecessary stress and inconvenience. Selling our flooring after we had already paid for it is inexcusable. I would not recommend this company to anyone.
Stacy C
This was by far the easiest most uncomplicated home improvement experience I’ve had. Ordering samples was easy and quick, customer service was beyond expectations, the product and end result are better than imagined. I will have no issues recommending LL flooring and/or using them again should the need arise. Very satisfied customer on all fronts!
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Frequently Asked Questions
When is Lumber Liquidators’ in-home measurement charge credited?
The amount paid for measurement is credited in full when a customer purchases flooring installation at a local Lumber Liquidators store.