Floor Coverings International of Vancouver

I had a fantastic experience with Floor Coverings International. I was able to schedule the free estimate/walk-thru within 24 hours of contact. Tyler was knowledgeable and helpful answering all my questions since I had never had floors replaced before. Materials had to be ordered, but the job was started within 2-3 weeks of the estimate (including some time while I was shopping around initially). it could have been done sooner had I gotten back on the first option for scheduling, but that was my fault and only had to be pushed a couple of days - so their turnaround time is excellent. The project lasted two days, and it looks incredible. Danielle & Jordan were really helpful with coordination and checking in throughout the process, and getting back to me with questions. Alex and his whole team were efficient, helpful, and really great to work with. They made quick work of moving the heavier items around, put in new moulding, and had no issues I was aware of with furniture/toilet/caulking/etc. In moving my washer/dryer, there was a small piece that got bumped and began to leak when I ran a load of laundry. They were out the next day to look at it, and went over and above to make sure it was working again. I was so grateful since that is something I would have no idea how to fix or what to look for. I really appreciated the over and above effort, and overall had a great experience with the whole team.

My salesperson was Chase ,who brought samples to my home on time for our appointment. Chase was very respectful and polite, I felt no pressure or hurry as he made numerous trips back and forth to his van for the samples. I was pleased with the variety and prices of the Vinyl planks I viewed . I got an onsite estimated ,which I believe was very fair, I financed a portion of the job, which also was very easy to set up. My installer Egor, arrived on time ,also very respectful . He ask me a view question about direction , I wanted the planks ,and then got to work. A 12X12 room , took him about 3 hours. He was willing to go to Home Depot to find me an alternative floor trim, to perhaps match the floor better, but what he had was fine. I just appreciated the extra effort he was willing to make for insure I was satisfied . He cleaned up ,and I was ready to enjoy my new floor. Floor Coverings provided and excellent start to finish experience . I would recommend to everyone

They made it so easy. The in-home measuring and materials display made choosing so easy as you could see it right there inside your house. Danielle had great questions and suggestions and got me thinking about things I never would have thought about on my own. She is a great representative for the company. The installers did an amazing job and one of them stayed till late in the evening so he could finish it all up in one day. Everyone on the install crew was very respectful and nice. A dream experience compare to installs I’ve had for other things. No issues at all. Highly recommend.

I initially was contacted by Kevin Stone, Design Associate, who was very personable and thorough in his presentation and Estimate of our Flooring needs. Carlos was our Installer today. He also was very personable. We struck up a conversation about the Seattle Mariners. It turns out that he and his Family are very avid Baseball Fans! Carlos was not only very thorough with his work but also very quick. He also provided great input as to new Baseboard to Install in which I went out to Lowe's Home Improvement to purchase. He the cut it to fit and Installed around the new Flooring, which was greatly appreciated!