Business ProfileFlooring Contractors in Vernon, British Columbia
The Flooring Hub Ltd.
The Flooring Hub Ltd. is a boutique flooring and tile showroom in Vernon that welcomes projects from small bathroom renovations to new builds. It provides professional installation of products it sells.
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Business Highlights
- The company says its owners bring over 30 years of experience.
Service Area
Based in Vernon, The Flooring Hub welcomes inquiries from the North Okanagan. Installation coverage outside Vernon is confirmed by project address.
Public local listing. The Flooring Hub Ltd. is one of 11 flooring contractors ProsGrade lists in Vernon, British Columbia.
Listing details
8 services listed, including Engineered wood flooring, Vinyl flooring and Laminate flooring. Open Monday to Saturday. 11 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How The Flooring Hub Ltd. compares with the other 10 flooring contractors on ProsGrade in Vernon, using public Google ratings and review counts.
- One of 11 Vernon flooring contractors on ProsGrade.
Services Covered
8 services- Engineered wood flooringThe supplied range includes Preverco, Goodfellow, Kentwood and Opus; ask about current collection availability.
- Vinyl flooringThe selection includes vinyl options; ask about current plank and tile collections.
- Laminate flooring
- Tile & stoneTile setting is part of the flooring services.
- CarpetServices include custom carpet orders; carpet tiles from Cascade, Next Floor and J+J Flooring are available for offices, basements and busy family spaces.
- Hardwood flooring
- Professional installationInstallation is offered for the company's products; requests involving products bought elsewhere are reviewed individually.
- Consultation & designThe team helps compare flooring and tile with the home in mind.
Reviews
What customers say
Customers praise the team's product knowledge and helpful advice; one customer recalls being shown samples. One customer says promised post-installation repairs were not completed and calls and emails went unanswered; the review cites buckling, flooring cut too short by the trim, nails coming up on the nosing with missing fill, a missing transition strip and incomplete caulking.
Customer Reviews
Jim Davis
The owner was very accommodating to help get our job started. Once the floors were in they would not come back to do repairs. Dates were promised and postponed. The owner always made excuses for herself and the installer. It's to bad as initially things went well. Once the balance was paid we cannot get them back to finish the job. Very disappointed. Examples are flooring buckling, flooring to far away from trim in several places ( cut to short), nails coming up on nosing, missing fill on nails, one missing transition strip, caulking incomplete. Has been promising to come and complete the work however has never showed up. Job was supposed to be finished in October 2024 and it is now Feb 2025.
They will not return our phone calls or emails. Very disappointed and frustrated, this was not a small job.
Alex Vanneste
I had a great experience here with the help of Colette, and would absolutely recommend the Flooring Hub. The prices and selection were great, installation products (floor patching, glue) were available to buy, and Colette gave me so many helpful tips to make sure it all went as smoothly as possible. If I need more flooring, I will start here next time!
Brent
Collette is very knowledgeable and professional. Even delivered our new flooring estimate in person right to our house. Highly recommend
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Frequently Asked Questions
What should I bring to a consultation?
Room photos, rough dimensions, floor plans and samples of existing finishes are a useful starting point.
Does installation include removal and disposal?
Those details need to be confirmed in the project scope. Describe what is currently in place so the required work can be discussed clearly.
Can The Flooring Hub install products bought elsewhere?
The confirmed offer is installation of the company's products; other requests are reviewed individually.
Are consultations and estimates free?
Ask the showroom to confirm the type of advice or estimate needed and any applicable fees.