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Business ProfileVerifiedFlooring Contractors in Waterbury, Connecticut

Carpets Plus, Inc.

Listed in Waterbury 26 reviews(203) 753-8235

Carpets Plus, Inc. is located in Waterbury and serves the Waterbury area. It removes old flooring and installs new flooring in homes and businesses.

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Business Highlights
  • Family-owned and operated.
  • More than 30 years of experience.
  • Hardwood installation labor includes a one-year warranty.
  • A one-year labor warranty is available for vinyl flooring.

Service Area

Waterbury, CT.

Public local listing. Carpets Plus, Inc. is one of 12 flooring contractors ProsGrade lists in Waterbury, Connecticut.

Listing details

5 services listed, including Carpet installation and removal, Hardwood flooring installation and removal and Stone and ceramic tile installation. Open Monday to Saturday. 26 reviews.

  • Verified listing details
  • Service information
  • Customer review signals
  • Photo gallery
  • Public contact information
  • Published local profile

How This Business Compares

How Carpets Plus, Inc. compares with the other 11 flooring contractors on ProsGrade in Waterbury, using public Google ratings and review counts.

  • Has more Google reviews (26) than 6 of the 11 other Waterbury flooring contractors on ProsGrade.

Services Covered

5 services
  • Carpet installation and removalMohawk, Shaw, Dixie and Barrett; special orders available.
  • Hardwood flooring installation and removalOak, ash, hand-scraped and bamboo.
  • Stone and ceramic tile installationCeramic, marble, porcelain and stone; showers, backsplashes and tub surrounds.
  • Vinyl flooring installation and removalResidential and commercial; colors, grades, patterns and finishes.
  • Laminate flooringA variety of widths and sizes.

Reviews

What customers say

Customers praise the installation work, including attention to detail and finished baseboards. One customer reports kitchen flooring came up after six months and says it was covered under warranty; an inspector visited, but follow-ups went unanswered and the issue remained unresolved. Another customer appreciated being fit in within a week.

Customer Reviews

Gil valentin

Contracted them to install new flooring in my unit great customer service they got in me within a week the guys showed up earlier then expected and worked throughout the day to get the entire unit finished was beyond pleased with the work done the baseboards everything was A+ if you need good quality work done and great prices definitely give them the opportunity to gain your business I will definitely use them again on any projects in the future.
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Michelle Demeyer

Carpets Plus just installed new floors for me in my house and I’m absolutely thrilled. The quality of the work and materials are outstanding. Their customer service on the sales end was excellent and the installation crew did an amazing job. They had excellent attention to detail and put my home back together with great care. I highly recommend this company. (Pardon the partially completed kitchen - we’re in the midst of a renovation).
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David Taswell

Very disappointed with this company. I’ve used them twice in the past and everything was seamless with a fair price. I purchased my most recent home and had floors installed in my kitchen. The floors lasted 6 months before coming up. I spoke to someone and they came out to take a look. They told me they would have to send an inspector and would let me know the outcome since these floors were covered under warranty. Inspector came out to my home in September of 2024. I’ve followed up three times and never received a response, nothing was done about the situation and I had to have new floors installed by a separate company. Not sure what happened with quality control and communication with this company but would not recommended any longer.
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Frequently Asked Questions

Does Carpets Plus offer free estimates?

Free estimates are offered for carpet and hardwood flooring.

How soon can Carpets Plus complete carpet installation?

Carpet installation can be completed the next day.

Does Carpets Plus offer emergency flooring service?

Emergency and flood work services are available for carpet.