Business Profile

The Tile Shop

Flooring Contractors in West Hartford, Connecticut
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The Tile Shop

The Tile Shop in West Hartford, Connecticut is a tile and materials showroom offering floor and wall tile, mosaics, trims, and installation supplies. The team helps customers compare styles, order quantities, and coordinate pickups.

The Tile Shop business photo 1 - Flooring in West Hartford
The Tile Shop business photo 2 - Flooring in West Hartford
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Why Homeowners Choose This Business

Local showroom with a broad range of tile styles and accessories, consistent store hours, and staff who help match materials to project needs and timelines. Convenient location in West Hartford, Connecticut with on-site assistance for orders and product questions.

Service Area

Primarily serves West Hartford, Connecticut and neighboring Hartford-area towns.

Active Business Listing

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Public profile details

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  • Business details
  • Photo gallery
  • Public contact information
  • Published local profile

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Has an established presence within this local market.

Services Covered

  Installations
  Tile Showroom
  Porcelain Tile
  Ceramic Tile
  Mosaic Tile
  Floor Tile
  Wall Tile
  Tile trims
  Grout And Setting Materials
  Backsplash Tile
  Bathroom Tile
  Kitchen Tile
  Tile Samples

In-store tile selection and guidance, order placement for floor and wall tile, mosaics and trims, grout and setting materials, sample assistance, and basic quantity estimating support for residential and light commercial projects.

Reviews

Customer Reviews

Stefanie Marco, KiNDSPiN DESiGN
Huge shoutout to Rhonda at The Tile Shop for being an absolute rockstar during our bathroom remodel! We ran into a hiccup specifically with our cement encaustic tile installation, and she immediately jumped into high gear — going above and…
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Huge shoutout to Rhonda at The Tile Shop for being an absolute rockstar during our bathroom remodel! We ran into a hiccup specifically with our cement encaustic tile installation, and she immediately jumped into high gear — going above and beyond in every possible way to help troubleshoot and make it right.

Her responsiveness, expertise, and genuine care made what could have been a stressful situation feel completely manageable. Everything worked out beautifully in the end, and we couldn’t be happier with the two gorgeous tiles we chose.

If you’re starting a tile journey, I can’t recommend Rhonda enough. She’s knowledgeable, proactive, and truly invested in helping her customers love their space. We absolutely LOVE our new bathroom!

Now our other bathroom's are jealous! We'll be back!
Thank you!
Hilary S.
Buyer Beware! Inept customer service which delayed our project significantly. The product we ordered was good. The experience was not. From the initial entry to the store you feel pressure... are told of tile "tariffs" that are raising p…
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Buyer Beware! Inept customer service which delayed our project significantly. The product we ordered was good. The experience was not. From the initial entry to the store you feel pressure... are told of tile "tariffs" that are raising prices by the day and overall trying to push you into a decision. Then, when ordering you request a certain square footage and their system does not calculate it correctly. They tell you that your order will be in on a certain day but don't call to confirm. Then, when you call it is late or delayed because of warehouse issues. Upon installation you find out about the shortage and there is no apology but only several excuses and that there isn't anything they can do and it is a "learning experience" for their employees. Then you are to order more tile with the discount you already had and have to wait another week and a half for delivery. I would not recommend this experience to anyone.
Deanne Shapiro
Tile Shop Corbins Corner West Hartford 5 stars!!! We arrived late in the afternoon (an hour before closing) and Rhonda was wonderful to work with. She located the 5 tiles we were interested in and helped us to make a decision that really…
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Tile Shop Corbins Corner West Hartford 5 stars!!! We arrived late in the afternoon (an hour before closing) and Rhonda was wonderful to work with. She located the 5 tiles we were interested in and helped us to make a decision that really fits our needs. She is knowledgeable, friendly, and so very helpful - a pleasure to work with!
Mary Attanasio
Store manager, Briana Williamson, made our experience in purchasing tile for our shower an exceptional one! Her expertise, knowledge and friendliness proved invaluable and we are extremely pleased with our purchase and the outcome of the c…
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Store manager, Briana Williamson, made our experience in purchasing tile for our shower an exceptional one! Her expertise, knowledge and friendliness proved invaluable and we are extremely pleased with our purchase and the outcome of the completed project! Thank you, Brianna, and the team at the West Hartford location!
Heidi Marie Holt
Rhonda is the most fabulous sales woman. She helped my mother find very specific tiles to complete her bathroom project. Her effervescent personality and can do attitude helped solve all my problems and she felt at ease. I could not recom…
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Rhonda is the most fabulous sales woman. She helped my mother find very specific tiles to complete her bathroom project. Her effervescent personality and can do attitude helped solve all my problems and she felt at ease.

I could not recommend her enough!

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Frequently Asked Questions

The store typically carries porcelain, ceramic, stone-look, and mosaic tile options, plus trims and accessories. Availability can vary, so calling ahead or checking the store page is recommended for specific lines and colors.

Staff can assist with basic quantity estimating based on your room measurements. For complex layouts, irregular spaces, or detailed patterns, consider consulting your installer for final takeoffs.

This location focuses on product sales and in-store guidance. Many customers work with their own installers; you can ask staff about materials suited to your installer’s methods.

Lead times depend on the product and inventory status. Staff can provide an estimate when you place an order and will update you if timelines change.

Weekday hours run early morning to early evening, with Saturday hours and Sunday closed. Check the store locator page before visiting in case of holiday or seasonal changes.
 Not Verified

Opening Hours

  • Monday 7:00 AM – 7:00 PM
  • Tuesday 7:00 AM – 7:00 PM
  • Wednesday 7:00 AM – 7:00 PM
  • Thursday 7:00 AM – 7:00 PM
  • Friday 7:00 AM – 7:00 PM
  • Saturday 10:00 AM – 5:00 PM
  • Sunday Closed
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Business Details

Business Rating
Not Currently Available Not Verified
Address
1465 New Britain Ave, West Hartford, CT 06110
Phone
Business Type
Building Materials Store
Website
City Page
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