Sutherlands

I love this store! They always have a great variety of plants including vegetables and fruit trees. They also have a variety of feed to be able to feed your chickens and dogs or cats as well as has toys and furnitures in the store. Their jeans in the store are always great quality and pretty reasonable priced. They also do have a friends and family discount card that you can be able to have and it calculates up and you can use that towards your purchases. My favorite thing here is of course the plants as well as I love the different kinds of older sodas or unique sodas they have. And the furniture if I had enough room and money at my house I would take them all home! The staff is always very friendly and always willing to help and this is my number one store to be able to visit for a lot of things.

Brandon is one of the Managers at Sutherlands and when I spoke to him about an issue, his first thought was to help and he did..We purchased a door and they delivered the wrong size but he made it right and a correct size was delivered today....Thank You....The drivers were very friendly and helpful.....A store run the way it should be...Customers First.......

We had a fantastic experience Sunday at Sutherlands! Previously that weekend we had picked out furniture at a different furniture outlet where we also had a good experience. We ordered furniture, traveled an hour back home, measured our living room, and realized that set wouldn’t fit. We then went back to WF the next day to cancel that order; and I was DEVASTATED. My husband said, “Hey, let’s go look around somewhere else. You never know!” I was just ready to go home defeated. He took me out to Sutherlands to look at recliners. That’s all he really wanted was a recliner. I was VERY pleasantly surprised with the selection! AND THEY HAD THE FURNITURE IN STOCK ON SITE! $50 delivery fee for an hour out of town which they ended up waiving! We ended up picking out furniture with a very knowledgeable employee named Joe! You could tell he had a sense of ownership and took great pride in what he did! He just kept saying “I want you happy! You have to be happy with what you get.” When we picked out a reclining couch, he told us there were matching reclining chairs but they weren’t on the floor. Then he OFFERED to pull one from stock, with help from Julio, and put it together for us with zero pressure to purchase. Just to TRY IT OUT! (We ended up picking out different reclining chairs and Joes entire demeanor was just as pleasant! I felt zero guilt. Which is rare.) Brandon and Eli help to locate stock! Eli made sure to give a discount for the floor model couch, as that was the only one they had in stock. AND THEN when I, rudely, balked at the price of a coffee table I wanted, Eli offered to sell me the floor model coffee table at a discounted price due to a damaged leg. THEN he waived that delivery fee I was telling you about! On top of ALL OF THAT, we qualified for 12 months 0% interest financing by applying for a Sutherlands credit card! Which we did with the help of Salina! All in all, this experience turned my day around. I was at a devastating low when I walked into Sutherlands. I didn’t WANT to be happy. But they could SEE that! Then they bent over backwards and went above and beyond to ensure I left with a smile on my face. Go see these guys! They care more about making you happy and making sure you have what you need/want than about selling furniture/other products. (Also! They sell dog food! Who knew!) PS: This isn’t the recliner we purchased, but it was a contender!