Business ProfileFlooring Contractors in Wichita, Kansas
True's Custom Floor Covering Inc.
True's Custom Floor Covering Inc.
True's Custom Floor Covering Inc. serves homes and commercial establishments in Wichita and the surrounding area. It offers residential and commercial carpeting, as well as hardwood, laminate, vinyl and stone flooring.
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Business Highlights
- It has thousands of samples from major brands and many flooring materials.
- The company guarantees customer satisfaction with its work.
Service Area
Wichita and the surrounding area.
Active Business Listing
True's Custom Floor Covering Inc. is one of 12 flooring contractors ProsGrade lists in Wichita, Kansas.
Active
Public local listing
Listing details
8 services listed, including Residential carpeting, Commercial carpeting and Hardwood flooring. Open weekdays, closed on weekends. 10 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How True's Custom Floor Covering Inc. compares with the other 11 flooring contractors on ProsGrade in Wichita, using public Google ratings and review counts.
- One of 12 Wichita flooring contractors on ProsGrade.
Services Covered
8 services- Residential carpetingNew installations and replacement
- Commercial carpetingCarpet and carpet tiles
- Hardwood flooring
- Laminate flooring
- Vinyl flooring
- Stone flooring
- Ceramic tile designs
- Flooring designConsultation and material options for homes or offices
Reviews
What customers say
Several positive accounts praise professional, courteous or friendly service. One customer praised a carpet installation even though the carpet came from a different vendor; another highlighted grout and tile repairs, re-caulking, and quick call-backs. A reviewer reports that a whole-house flooring job was left unfinished after payment and that the installed click-together LVT began coming apart; the reviewer says two rooms later had to be replaced with carpet.
Customer Reviews
Alan Wicks
True's was very easy to work with. They did a great job on the installation of our carpet that we purchased from a different vendor. True's customer service and carpet installation was truly professional.
Becky Burnside
I paid these guys to do my floor in entire house and joe did 3/4 of floor then never returned to finish after being paid then 3 weeks later what was done click together lvt just started coming apart and had to replace 2 rooms with carpet i paid mill creek to do after the fact because so much was ruined by installers at trues custom flooring but mill creek left me with an amazing floor and ill recommend randy from now on im still trying to get my money back from trues custom flooring but it looks like ill have to hire a lawyer as to fact rick true keeps giving me the run around... Be careful with this place guys to insure you dont get scammed too!!!!
Susan LaForce
Helpful. Should've been better prepared. Knowledgeable staff.
Steve Bryant
The grout in the floor of our two showers and around a bathtub was badly eroded and harboring mold, mildew and all kinds of gunk! Joe True bid and won the job.
Joe removed the bad grout, replaced a broken tile and re-grouted the two showers and re-caulked around a bathtub and our kitchen counter too. His workmanship and courtesy are excellent! Lynne who works in the office is also very professional, courteous and efficient. When she says that they will call you back, it happens quickly! I highly recommend True's Custom Floor Covering!
Donna Frail
A few years after building our new home we found the carpets buckling. True's custom flooring came in,re-stretched it and it was good as new. Fine, friendly employees. Thank you True's!!
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Frequently Asked Questions
How does True's schedule commercial carpet installation?
It schedules work for clients' off-hours to limit disruption. Depending on job size, an installation may fit into an evening or extend across several days.
Does True's offer free estimates?
It offers free estimates to customers anywhere in Wichita and the surrounding area.