Business ProfileVerifiedFlooring Contractors in Wilkes-Barre, Pennsylvania
Fashion Floor Carpet Galleries
Fashion Floor Carpet Galleries is a flooring contractor based in Kingston, Pennsylvania. Customers describe carpet, area rugs and plank flooring among their purchases and projects.
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Service Area
Based in Kingston.
Public local listing. Fashion Floor Carpet Galleries is one of 10 flooring contractors ProsGrade lists in Wilkes-Barre, Pennsylvania.
Listing details
5 services listed, including Carpet sales, Carpet installation and Plank flooring. Open Monday to Saturday. 21 reviews.
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- Published local profile
How This Business Compares
How Fashion Floor Carpet Galleries compares with the other 9 flooring contractors on ProsGrade in Wilkes-Barre, using public Google ratings and review counts.
- One of 10 Wilkes-Barre flooring contractors on ProsGrade.
Services Covered
5 services- Carpet salesA customer refers to carpet and flooring sold by the business.
- Carpet installationA customer says carpeting was installed in every bedroom of a home.
- Plank flooringA customer describes plank flooring downstairs.
- Area rugsA customer had area rugs made.
- Carpet runners and bindingOne order involved three long runners that were seamed and bound.
Reviews
What customers say
Customers praise carpeting and plank flooring, while one customer says they were very satisfied with area rugs made for them. One customer reports three runners took three months to arrive and had very poor seams; they say the owner yelled at them for 20 minutes and denied a refund, and a replacement arrived another three months later still unbound. The same customer says the owner signed a note promising to bind the runner the next day, which was eventually done, and reports unanswered calls and another homeowner's upstairs carpet seams coming apart; a separate customer says repeated mistakes delayed the final part of an order and staff apologized.
Customer Reviews
Bradley Parham
Gary is a great salesmen and his business sells excellent carpet and flooring tell them Brad the driver from Elias referred you
shirl them
The absolute WORST service that I have ever received. I ordered 3 long runners which took 3 months to come in and get seamed and bound. The seaming was very poorly done. They said they'd fix it. 1 month later, I called. Jeff Urbanski, the owner, laughed and said the runner was in the same spot as when I took it back. I expressed my displeasure, and he yelled at me for 20 minutes. He said I should have called HIM. Many excuses were made. I asked for a refund and was denied. It took another 3 months to get a new carpet. He never called me to say it was done. I went there, he said it was completed, and brought it out to show me. IT WASN'T BOUND! Jeff then lied and said I told him not to bind it! He wouldn't let me take the runner, THAT I HAD PAID FOR, to get it bound somewhere else! I had to have him sign a paper to say he'd have it bound the next day. It was finally finished. I would NEVER do business with Fashion Floors. Jeff doesn't return calls, the workmanship is shoddy, he lures you in with kindness and takes advantage of your time and money, and after all of that, Jeff yells at the customer for his own failure! I know someone else who had their entire upstairs carpeted. All of the seams are coming apart. Please find someone else to fill your carpeting needs.
Marilyn Brogan
Great place for carpeting. I had area rugs made. Very satisfied.
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