Showroom-based flooring retailer offering carpet, area rugs, and plank flooring options with in-store guidance Serving homeowners across Wilkes-Barre, Pennsylvania.
Local showroom with a focused selection of carpet and flooring. Accessible hours during the week and Saturday. Staff available to discuss product choices and help coordinate orders Local experience that helps homeowners across Wilkes-Barre, Pennsylvania compare a more region-aware provider.
Kingston, Wilkes-Barre, Pennsylvania, and nearby Luzerne County neighborhoods.
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In-store flooring selection assistance, carpet and area rug ordering, and options for hard-surface flooring such as plank products.
Gary is a great salesmen and his business sells excellent carpet and flooring tell them Brad the driver from Elias referred you
The absolute WORST service that I have ever received. I ordered 3 long runners which took 3 months to come in and get seamed and bound. The seaming was very poorly done. They said they'd fix it. 1 month later, I called. Jeff Urbanski, the owner, laughed and said the runner was in the same spot as when I took it back. I expressed my displeasure, and he yelled at me for 20 minutes. He said I should have called HIM. Many excuses were made. I asked for a refund and was denied. It took another 3 months to get a new carpet. He never called me to say it was done. I went there, he said it was completed, and brought it out to show me. IT WASN'T BOUND! Jeff then lied and said I told him not to bind it! He wouldn't let me take the runner, THAT I HAD PAID FOR, to get it bound somewhere else! I had to have him sign a paper to say he'd have it bound the next day. It was finally finished. I would NEVER do business with Fashion Floors. Jeff doesn't return calls, the workmanship is shoddy, he lures you in with kindness and takes advantage of your time and money, and after all of that, Jeff yells at the customer for his own failure! I know someone else who had their entire upstairs carpeted. All of the seams are coming apart. Please find someone else to fill your carpeting needs.
Great place for carpeting. I had area rugs made. Very satisfied.
These guys are great to deal with, truly professionals. My whole house looks fantastic!!! Capeting in all bedrooms, and plank flooring in my downstairs. A+A+A+A+A+
Today we FINALLY received the last part of our order. So many mistakes and not on our behalf. They were apologetic .It wasn't the service I was expecting.
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