Business ProfileGarage Door Companies in Calgary, Alberta
Creative Door Services Ltd
Creative Door Services Ltd installs and repairs residential garage doors in Calgary and supplies commercial door, gate and access solutions. Founded in 1969, it opened its Calgary branch in 1978. Residential selections include modern glass, premium steel and carriage house styles.
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Business Highlights
- The Calgary branch holds A+ accreditation with the Better Business Bureau.
- The Calgary branch belongs to the Canadian Door Institute.
- The Calgary branch belongs to the International Door Association.
- The Calgary branch is COR certified.
- Its commercial planned-maintenance program includes a 30-day guarantee on parts and labour.
Service Area
Calgary, Airdrie, Okotoks, Cochrane, Chestermere, Strathmore, Bragg Creek, Millarville, Red Deer, Lethbridge, Medicine Hat, Banff and Canmore.
Public local listing. Creative Door Services Ltd is one of 11 garage door companies ProsGrade lists in Calgary, Alberta.
Listing details
8 services listed, including Residential garage doors, Garage door installation and Garage door repair. Open weekdays, closed on weekends. 296 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Creative Door Services Ltd compares with the other 10 garage door companies on ProsGrade in Calgary, using public Google ratings and review counts.
- One of 11 Calgary garage door companies on ProsGrade.
Services Covered
8 services- Residential garage doorsModern glass, premium steel, carriage house and other styles; Wayne Dalton and Richards-Wilcox
- Garage door installationProduct selection through installation
- Garage door repairSpring replacement, panel repairs, opener or operator replacement
- Planned maintenanceScheduled inspections
- Commercial door installation
- Commercial door maintenanceSectional, rolling, high-performance, fire and sheet doors; shutters
- Commercial gates and access systemsParking gates, operators and access solutions
- Warehouse and dock equipmentDock seals, levelers, shelters, bumpers and traffic lights
Reviews
What customers say
Customers praise careful, skilled technician work; one describes a spring replacement and bottom weatherstripping job as precise and efficient. Other customers report long service delays, parts that did not arrive, unanswered voicemails and unfinished repair work; one customer says a roller issue was left unfixed because the one-year warranty had passed. A customer who reported the parts delay says the company later apologized and refunded the initial technician assessment charge.
Customer Reviews
Fox Liang
They installed my garage door (through Vesta), and I just noticed one roller wasn't put inside the bracket almost 2 years into ownership. The roller is just stuck between the bracket and the base. The door still works, for now.
As shown in the pic, there's no way the roller came out itself over time, the bracket is almost a closed tube. My guess is the technician forgot to put it in.
And they said it's past 1-year warranty and refused to fix it unless they are paid.
Suren Selvaraj
Very disappointed with the service received. Technician who came out to assess the situation was good, however the service after that was totally below expectation. Parts which were "apparently" ordered never arrived after waiting nearly 2 months. No regular updates were provided and voicemails started getting unanswered.
No effort to fix situation was offered even after mentioning the disappointment and that I would write this review - just the service charges of the technician who came out initially was mentioned as what I will be charged.
Addendum since my last review about a week ago:
Was contacted by the company to offer an apology on the experience and refunded the initial technician assessment charges. I appreciate this gesture.
Bruce B.
Vlad the Tech replaced the spring on our 16’ Wayne Dalton garage door today. Also replaced the weatherstripping on the bottom. Was absolutely fantastic. Highly recommend. He phoned before arriving to give us an eta. He was careful, precise, skilled, and efficient. Great experience. Thanks Vlad! -Bruce
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Frequently Asked Questions
Does Creative Door provide emergency garage door service?
Yes. It offers 24/7 emergency garage door service in Calgary for residential and commercial doors.
What does Creative Door’s commercial planned maintenance include?
The program includes multi-point inspections of tracks, rollers, hinges and hardware, plus cleaning, lubrication and component adjustments.
Which payment methods does Creative Door accept in Calgary?
It accepts Visa, Mastercard, debit card and certified cheque.