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Jackson & James Overhead Door Services

Garage Door Companies in Edmonton, Alberta
Ranked #9 in Edmonton | Grade B-
4.70 (64 reviews)

Jackson & James Overhead Door Services

Local Edmonton, Alberta provider for garage door repairs, parts, maintenance, and installations for homes and businesses. Known for practical guidance, clear quotes, and efficient service.

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Why Homeowners Choose This Business

Known locally for practical advice, clear quotes, and helpful parts sourcing, the company supports both quick fixes and larger replacements. Office and field staff communicate what’s needed, what can be maintained, and what should be replaced, helping customers make informed decisions Local experience that helps homeowners across Edmonton, Alberta compare a more region-aware provider.

Service Area

Edmonton, Alberta and nearby communities. Call to confirm service to your address or facility.

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Supplier
  Garage Door Repair
  Spring Replacement
  Garage Door Opener Repair
  Maintenance
  Commercial overhead doors
  Installations
  Garage Door Installation
  Repairs
  Cable and Roller Repair
  Track alignment
  Door tune-up
  Weather Seal Replacement
  Garage Door Parts

Services include broken spring replacement, cable and roller repairs, opener troubleshooting and replacement, track alignment, door balancing and tune-ups, weather seal replacement, panel swaps when available, full residential door installation, and service for commercial and industrial overhead doors.

Reviews

Customer Reviews

Kimberly Thomas
By far the best Customer Service ever. I called for a garage door part that ended up being obsolete. Steve the manager went way above and beyond trying to find it. He even searched Amazon. He provided me the part number to. I found it…
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By far the best Customer Service ever. I called for a garage door part that ended up being obsolete. Steve the manager went way above and beyond trying to find it. He even searched Amazon. He provided me the part number to. I found it in the city and called them back to see if they would install it. They were here the next day. Miky was the technician, amazing communication skills very patient with explaining everything he was doing. Highly recommend this company. They treat people with outstanding courtesy. Well Done!!!!
Jon Teschke
100% would recommend! Needed a spring replaced and, as this was my first time dealing with this, found Jackson & James searching for a company. I was looking for a company with history and roots and J&J has this in spades! From quote call,…
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100% would recommend!
Needed a spring replaced and, as this was my first time dealing with this, found Jackson & James searching for a company. I was looking for a company with history and roots and J&J has this in spades! From quote call, to admin, and service all the staff were wonderful to work with and their 30+ years in the biz is clearly evident in all they do.

Big shout out to my tech Mike for explaning everything and answering all my questions.

I know who I'm calling next time I need any garage door work done.
David Dorward
I called these guys to get a quote on a challenging commercial and then residential job. We had 5 large buildings requiring assessment as they had been ignored for a long time. The owner (!) showed up with a very experienced gentleman. Rath…
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I called these guys to get a quote on a challenging commercial and then residential job. We had 5 large buildings requiring assessment as they had been ignored for a long time. The owner (!) showed up with a very experienced gentleman. Rather than just tell me I had to spend a fortune they walked through the work needed and explained everything. As it turns out, 2 doors needed adjustment and maintenance only and 3 required replacement. The work was scheduled, completed and wow, what a good job. The 3 workers were smart, experienced, efficient, clean and they even found a way to save some money for me. So...this company was true to their word and smart with my money. High Recommend obviously.
Oh, they also did some residential work out at the place (a farm) by putting in 2 new garage doors. Again, they recommended saving some money with the controllers being about to match with the new install. I wouldn't hesitate to call these guys again when its maintenance time.
Stefan Guse
One of the springs snapped on my garage door and I needed a new set of springs pronto. Matt and Steve were you able to measure my old ones and provide new springs that work perfect. I really appreciate their answering questions & quick serv…
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One of the springs snapped on my garage door and I needed a new set of springs pronto. Matt and Steve were you able to measure my old ones and provide new springs that work perfect. I really appreciate their answering questions & quick service. Christine in the office is also lovely. If you need service for your garage door, or parts yourself, this would be a great business to choose.
Bruce Boychuk
I needed my broken spring on my residential garage door replaced. When I phoned I was treated very professionally and friendly by the knowledgeable person who answered my call. She understood my needs and provided a quote and booked a same…
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I needed my broken spring on my residential garage door replaced. When I phoned I was treated very professionally and friendly by the knowledgeable person who answered my call. She understood my needs and provided a quote and booked a same day service call.

The service tech arrived on time and was very professional and friendly. He replaced the springs and adjusted the door for the quoted price.

I recommend Jackson & James because of their professionalism, promptness and great friendly service.

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Frequently Asked Questions

Common repairs include broken torsion or extension springs, snapped cables, damaged rollers, misaligned tracks, worn weather seals, and opener problems such as sensors or gears. The team can also perform safety checks, lubrication, and door balancing to extend the life of your door.

Yes. The shop regularly assists customers in identifying and sourcing compatible parts when originals are obsolete. If a part can’t be obtained, they’ll discuss practical alternatives or upgrades that fit your door and budget.

Yes, they service and install commercial and industrial overhead doors in addition to residential doors. Site assessments typically include repair options, maintenance recommendations, and replacement quotes when needed.

Availability varies by season and workload, but many reviews note prompt scheduling and timely arrivals. Call the office to discuss your issue, and they will provide the next available appointment and an estimate.

It depends on the door’s age, condition, and safety. Technicians can inspect the system and explain whether a repair, tune-up, or replacement is the best value, along with estimated costs for each option.
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Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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Business Details

Business Rating
4.70 (64 reviews) Pro Listing
Address
3544 78 Ave NW, Edmonton, AB T6B 2X9, Canada, Edmonton, AB T6B 2X9
Business Type
Supplier
Website
http://jacksonandjames.com/
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