Local Edmonton provider for garage door repairs, parts, maintenance, and installations for homes and businesses. Known for practical guidance, clear quotes, and efficient service.
Known locally for practical advice, clear quotes, and helpful parts sourcing, the company supports both quick fixes and larger replacements. Office and field staff communicate what’s needed, what can be maintained, and what should be replaced, helping customers make informed decisions.
Edmonton and nearby communities. Call to confirm service to your address or facility.
Services include broken spring replacement, cable and roller repairs, opener troubleshooting and replacement, track alignment, door balancing and tune-ups, weather seal replacement, panel swaps when available, full residential door installation, and service for commercial and industrial overhead doors.
Reviews frequently mention fast response on repairs, clear explanations from technicians, and courteous office communication. Many customers note help sourcing the right parts and fair, upfront pricing that matches quoted amounts. Commercial clients point to thorough assessments and practical recommendations that avoid unnecessary replacements.
By far the best Customer Service ever. I called for a garage door part that ended up being obsolete. Steve the manager went way above and beyond trying to find it. He even searched Amazon. He provided me the part number to. I found it in the city and called them back to see if they would install it. They were here the next day. Miky was the technician, amazing communication skills very patient with explaining everything he was doing. Highly recommend this company. They treat people with outstanding courtesy. Well Done!!!!
100% would recommend!Needed a spring replaced and, as this was my first time dealing with this, found Jackson & James searching for a company. I was looking for a company with history and roots and J&J has this in spades! From quote call, to admin, and service all the staff were wonderful to work with and their 30+ years in the biz is clearly evident in all they do.Big shout out to my tech Mike for explaning everything and answering all my questions.I know who I'm calling next time I need any garage door work done.
I called these guys to get a quote on a challenging commercial and then residential job. We had 5 large buildings requiring assessment as they had been ignored for a long time. The owner (!) showed up with a very experienced gentleman. Rather than just tell me I had to spend a fortune they walked through the work needed and explained everything. As it turns out, 2 doors needed adjustment and maintenance only and 3 required replacement. The work was scheduled, completed and wow, what a good job. The 3 workers were smart, experienced, efficient, clean and they even found a way to save some money for me. So...this company was true to their word and smart with my money. High Recommend obviously.Oh, they also did some residential work out at the place (a farm) by putting in 2 new garage doors. Again, they recommended saving some money with the controllers being about to match with the new install. I wouldn't hesitate to call these guys again when its maintenance time.
One of the springs snapped on my garage door and I needed a new set of springs pronto. Matt and Steve were you able to measure my old ones and provide new springs that work perfect. I really appreciate their answering questions & quick service. Christine in the office is also lovely. If you need service for your garage door, or parts yourself, this would be a great business to choose.
I needed my broken spring on my residential garage door replaced. When I phoned I was treated very professionally and friendly by the knowledgeable person who answered my call. She understood my needs and provided a quote and booked a same day service call.The service tech arrived on time and was very professional and friendly. He replaced the springs and adjusted the door for the quoted price.I recommend Jackson & James because of their professionalism, promptness and great friendly service.
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