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Canada West Garage Doors Inc

Garage Door Companies in Kelowna, British Columbia
Ranked #9 in Kelowna | Grade B-
4.70 (43 reviews)

Canada West Garage Doors Inc

Local garage door supplier and service company providing installation, repair, and parts support for residential and light commercial doors in Kelowna, British Columbia.

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Why Homeowners Choose This Business

Local technicians familiar with Okanagan homes and building needs. Clear communication on scheduling and next steps. Ability to diagnose common opener and door issues quickly and provide practical repair options Local experience that helps homeowners across Kelowna, British Columbia compare a more region-aware provider.

Service Area

Serving Kelowna, British Columbia and nearby Okanagan communities. Contact the office to confirm coverage for your location.

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Listing details

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  • Service information
  • Customer review signals
  • Photo gallery
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  • Published local profile

How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Supplier
  Garage Door Repair
  Garage Door Installation
  Installations
  Spring Replacement
  Garage Door Opener Repair
  Repairs
  Opener Installation
  Cable replacement
  Roller Replacement
  Track alignment
  Garage Door Maintenance
  Sectional garage doors
  Residential Garage Doors
  Commercial overhead doors

Services include garage door installation and replacement, torsion and extension spring replacement, opener installation and troubleshooting, cable and roller replacement, track alignment and hardware repairs, general tune-ups and maintenance, and parts supply.

Reviews

Customer Reviews

Dylan Clark
I called Canada west with regards to a garage door opener. I had a problem programming the remote. Greg was quick to point out the issue, steered me in the right direction and the issue was solved immediately. Great staff. Great service.
Brody Thomas
Derrick was an absolute pleasure to work with. He was prompt, transparent and kind. Im very happy with the service Canada West and Derrick provided. 5 stars every time!
Mike R
Use a different company if you want the job done correctly. Canada West Garage doors failed to properly install safety stops at the back of the guide rails. They also sloped the guide rails in the wrong direction. This lead to the garage do…
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Use a different company if you want the job done correctly. Canada West Garage doors failed to properly install safety stops at the back of the guide rails. They also sloped the guide rails in the wrong direction. This lead to the garage door sliding off the back of the guide rails during a manual opening. They claimed that they were not responsible since they hired a third party to do the installation. They acknowledged that the install was done incorrectly but refused to pay the cost of the repair. They claimed that since no serious damage was done there was no reason to be concerned. Below is a portion of the email I received from them:

"Unfortunately, it came to this close call incident with your door/car to determine these deficiencies Fortunately no damage occurred.
We recommend annual servicing of the garage door or at least inspection which would catch these type issues before they become larger problems.

I had brought up the lack of safety bolt stoppers on the track and the negative pitch. The install was completed by a third party contractor who no longer works for us, so I am not able to follow up for a coaching opportunity.

On a final note in regard to your invoice from Bob’s Doors, for after hours service. After discussion with management, we will not cover costs incurred."
Choose a company that will stand behind their work.
This isn't one of them.
Cheryl Fraser
My experience with Canada West Garage Doors has been outstanding. When I called in there weren’t any technicians available to come out but Carter offered to come to my home and check the door out on his lunch break. After confirming a spr…
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My experience with Canada West Garage Doors has been outstanding. When I called in there weren’t any technicians available to come out but Carter offered to come to my home and check the door out on his lunch break. After confirming a spring was broken, he called Les who stopped in between jobs that day and set the spring replacement up. A second technician Fabian, arrived a bit later between jobs and replaced the door springs. All three men went out of their way to repair my door on the same day. Exemplary service. Outstanding people. Thank you Les, Fabian and Carter.
Randy Schneider
It seems in this day and age many large companies have forgotten about the importance of quality customer service. This is NOT the case with Canada West Garage Doors Inc. When you find a company that prides itself with giving stellar custo…
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It seems in this day and age many large companies have forgotten about the importance of quality customer service. This is NOT the case with Canada West Garage Doors Inc. When you find a company that prides itself with giving stellar customer service you want to hang on to this company and tell everybody how good they are. My initial contact by phone with Debra was courteous and professional. She had Matt one of their technicians at my house the next day and he discovered I had a broken spring on my garage door. Two hours later I was up and running. Matt took the time to explain to me what he was doing and some of the ins and outs on garage door systems. I was very impressed with their billing approach and method of payment and lastly my bill amount was very pleasing. I strongly recommend this company. You won't be disappointed.

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Frequently Asked Questions

Common calls include broken springs, misaligned or noisy doors, worn rollers and cables, and opener programming or sensor issues. The team can inspect the full system and replace only the parts that are needed.

Yes, technicians can install new openers and troubleshoot existing units, including safety sensors and wall controls. They can also help with remote pairing and keypad programming when supported by the opener model.

Same-day help may be possible depending on scheduling and parts. Call early with your door details so the team can advise on timing and any safety steps to take before a technician arrives.

Signs include a very heavy door, gaps in the spring coil, or the opener straining to lift the door. For safety, do not operate a door with a suspected broken spring and contact a technician for assessment.

Yes, maintenance services include inspection, lubrication, balance checks, and hardware tightening. Regular tune-ups can extend the life of springs, rollers, and openers while reducing unexpected breakdowns.
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Opening Hours

  • Monday 7:30 AM – 4:30 PM
  • Tuesday 7:30 AM – 4:30 PM
  • Wednesday 7:30 AM – 4:30 PM
  • Thursday 7:30 AM – 4:30 PM
  • Friday 7:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.70 (43 reviews) Pro Listing
Address
2105 Matrix Cres #130, Kelowna, BC V1V 0G5, Canada, Kelowna, BC V1V 0G5
Business Type
Supplier
Website
http://canadawestgaragedoors.com/
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