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Door Systems | ASSA ABLOY

Garage Door Companies in Naperville, Illinois
Ranked #5 in Naperville | Grade B
4.80 (94 reviews)

Door Systems | ASSA ABLOY

Door Systems | ASSA ABLOY provides garage door supply, installation, and service from its Naperville, Illinois location, supporting homeowners and association properties with weekday appointments and clear repair options.

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Why Homeowners Choose This Business

Local office with weekday availability, detailed repair explanations, and experience coordinating multi-door projects for associations. Backed by a broad door and entrance systems network Local experience that helps homeowners across Naperville, Illinois compare a more region-aware provider.

Service Area

Naperville, Illinois and surrounding western Chicago suburbs. Call to confirm service coverage for your address.

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Listing details

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How This Business Compares

A quick local comparison based on review strength, business detail, and local service fit.
  • Shows strong customer satisfaction signals based on review quality and volume.

Services Covered

  Establishment
  Point Of Interest
  Supplier
  Garage Door Repair
  Garage Door Installation
  Broken Spring Replacement
  Garage door opener service
  Garage door replacement
  Sectional garage doors
  Track And Roller Repair
  Safety Sensor Adjustment
  Condo Association Garage Doors
  Commercial overhead doors
  Door tune-up
  Keypad And Remote Setup

Services include garage door replacement, broken spring and cable repair, opener troubleshooting and replacement, safety sensor and track adjustments, and multi-door installation for associations. They also service related hardware and perform general door tune-ups.

Reviews

Customer Reviews

Brevin Scott
Just had the most unpleasant experience with Door Systems technician Jimmy. Instead of providing customer service, he decided to be disrespectful and rude when asked about repairing a garage. His approach was confrontational and spilled out…
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Just had the most unpleasant experience with Door Systems technician Jimmy. Instead of providing customer service, he decided to be disrespectful and rude when asked about repairing a garage. His approach was confrontational and spilled out into the neighborhood when he took the stance of arguing with the neighbors.  Repeatedly saying he is part of a union and that other companies can't repair garage doors was unwarranted. His retreat involved him lying and saying he felt threatened and yelled at when he was simply asked questions and informed that he was incorrect about the home warranty we had in place for the garage doors.

He never fixed the garage door opener and was adamant that nothing was wrong all while arguing with the customer.

To say that this behavior took me aback is an understatement.

In the future, if I have a garage door that needs to be repaired, Door Systems, especially Jimmy the technician, will not be who I call or refer.
Bob Oliver
The spring on my garage door broke. I called Door Systems as I had use them in the past. I called on a Sunday and they were able to have some come out the next day. I would rate my experience very high. The service person, Assa Abloy…
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The spring on my garage door broke. I called Door Systems as I had use them in the past. I called on a Sunday and they were able to have some come out the next day. I would rate my experience very high. The service person, Assa Abloy, was very knowledgeable. He explained everything that he was going to do but also offered alternatives to my benefit. I would recommend this person / company to anyone who asks. The service call was completely to my satisfaction, efficiently and clean.
John Mjoseth
We started thinking about replacing our four garage doors in 2022 but if you’re familiar with condo associations, things move slowly, particularly when it comes to spending money. Door Systems had the most competitive bid back then and whe…
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We started thinking about replacing our four garage doors in 2022 but if you’re familiar with condo associations, things move slowly, particularly when it comes to spending money. Door Systems had the most competitive bid back then and when we rebid the job, Door Systems was still the most competitive among the five companies that gave us proposals.

Over the course of two days this week, installers Jimmy and Isaac removed our 30+ year-old doors and installed four new doors. Their work was very professional, and all six homeowners are pleased with the end result.

Update: Feb 19, 2025: One of our doors wouldn't open. We contacted Door Systems who immediately dispatched installer Jimmy. Jimmy fixed our problem and checked our other doors. All's well!
Molly Bernard Patoff
There's absolutely nothing more frustrating than having a garage problem. Luckily, Door Systems ASSA ABLOY has got you covered and always there to help in any way. They're truly amazing and are a complete standout in every way. A special s…
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There's absolutely nothing more frustrating than having a garage problem. Luckily, Door Systems ASSA ABLOY has got you covered and always there to help in any way. They're truly amazing and are a complete standout in every way.

A special shout out to JIMMY PABELLO, who sprung into action today and was beyond kind as well as professional. He simply was the best knew exactly what the problems were and made sure to re-evaluate his work before he said it's all good. That's the type of human Jimmy Pabello is, kind and wants to make sure his work is 120%

Again, Door Systems ASSA ABLOY is your place for all things: high performance doors, sectional doors, rolling steel doors, automatic doors, loading dock equipment, gates and automation, installation and service as well as hollow metal doors.
Jennifer Brennan
We had a major emergency - the garage door opener dropped out of the ceiling of the garage and was hanging by wires and being tangled up in a ladder hanging from the ceiling, all OVER our car! Brent came and analyzed the situation, helped g…
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We had a major emergency - the garage door opener dropped out of the ceiling of the garage and was hanging by wires and being tangled up in a ladder hanging from the ceiling, all OVER our car! Brent came and analyzed the situation, helped get the door open enough to move the car out, and remount the opener motor. He serviced the door, all chains, electronic eyes and outdoor controls. Lithium grease, WD-40 included. All in less than an hour! He was efficient, professional and charming. We were lucky that there was not more damage initially and even luckier to get Brent as the service rep!

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Frequently Asked Questions

Common calls include broken springs, cables, off-track doors, opener failures, and safety sensor problems. The team also handles full door replacements and multi-door projects for associations. Technicians can assess whether a repair or replacement is the better option. They provide parts and labor estimates before work begins.

Weekday appointments are typically available during business hours. Some reviewers reported next-business-day service after calling on a weekend. Actual availability depends on current workload and parts needs. Call the office for the earliest opening.

Yes, the company has experience coordinating multi-door replacements for associations. They can provide competitive bids and plan multi-day installations to minimize disruption. Communication with association boards and property managers is part of the process. Contact the office to discuss scope and scheduling.

Technicians can evaluate the door, opener, springs, and tracks on site. They explain repair options and the expected lifespan compared with a replacement. You’ll receive pricing for each path so you can decide based on condition and budget. If a replacement is recommended, they can review product choices and timelines.

The Naperville, Illinois office is open Monday through Friday from 7:00 AM to 5:00 PM. Weekend appointments are not listed; call to confirm any special availability. If you have an urgent issue outside hours, the team can advise on next steps when the office reopens. Phone support is available during stated hours.
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Opening Hours

  • Monday 7:00 AM – 5:00 PM
  • Tuesday 7:00 AM – 5:00 PM
  • Wednesday 7:00 AM – 5:00 PM
  • Thursday 7:00 AM – 5:00 PM
  • Friday 7:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed

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Business Details

Business Rating
4.80 (94 reviews) Pro Listing
Address
2019 Corporate Ln #159, Naperville, IL 60563
Business Type
Supplier
Website
https://www.doorsystems.com/
City Page
Garage Door Companies in Naperville, Illinois

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