Overhead Door Company of New Orleans, a Division of DuraServ, supports commercial and select residential customers with door, dock, and gate solutions—from assessment and estimates to installation, maintenance, and repair.
Local presence in Elmwood with coverage across Southern Louisiana. Ability to provide estimates, site visits, installation, and ongoing service. Technicians familiar with a wide range of doors and dock systems.
New Orleans metro and Southern Louisiana, including Elmwood, Jefferson Parish, St. Charles Parish, St. Bernard Parish, and nearby areas.
Services include: commercial overhead and rolling steel doors; sectional doors; loading dock levelers, seals, and shelters; dock safety equipment; commercial gate systems; preventative maintenance; inspections; repairs; parts and accessories; select residential garage door and opener service.
Recent reviews frequently note prompt response times, quick estimates, and technicians who communicate well on site. Several customers highlight professional workmanship and helpful coordination from sales staff. A few reviews mention confusion or limitations around residential opener service, suggesting a stronger focus on commercial work.
I have always had a great experience with Overhead Doors. People are very friendly and on point. The work they do have always been top notch. And are very knowledgeable with the products we have in place. I would highly recommend them. Thank you Brian Carbo and your technical team.
These guys are awesome! The techs down to the sales guy! They are prompt and respond quickly to what you need. Great customer service!
Professional and prompt. Have worked with them on several projects now and they always send in estimates right away, and are available for site visits. Jessie is delightful and great to work alongside!
We used Overhead Door Company for our facility in Saint Rose and they were incredible! They came out quoted the job and did the service in a very timely manner!! Give Jessie Volpi a call for all of your commercial and residential wants and needs, she's the bomb!!
Do not use them for residential garage doors and openers. They installed a new opener 3.5 years ago and its been problem after problem. The most recent was last week - remotes and keypad stopped working. I googled and did all the things and finally called for. Technician to come out. They came the next day which I thought was great until it was clear they only worked on business doors - they were nice but had zero clue. They googled, called friends and spent an hour to tell me I needed a new motor board…2nd one in under 2 years. They charged me $351 for the service call in which they googled. It was free for me to do the same.They still haven’t called with the quote but the last time this happened it took me calling daily for them to actually order it and install it. Over a month later so thus time I found a new company to install a new opener…which all happened in 24 hours!On too of being horrible their customer service is beyond awful. Stay away!
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