R & S Erection Of Santa Rosa Inc.

Recently had to call this company because my garage door was acting funny by that I mean it hated closing and opening. I called and got an appointment the same week. The technician Tyler came and was very professional and courteous, explained the situation and finished fixing the door . His recommendations were not outrageous look forward working with him and this company again.

R&S Doors was great at helping us replace 2 industrial roll up doors and repairing 3 others. Jerry was thorough with his condition assessment, provided a comprehensive needs analysis, and detailed plan with options that fit our budget. Ashley kept us informed about scheduling. John and Migel were on time, professional, conscientious, kind and did good clean work. The doors look great. I highly recommend R & S Doors!

Migel and John came to the rescue and fixed our warehouse garage door. They did a great job and saved us a last minute phone call to come out and repair our garage door. We greatly appreciate it. They were great hard working individuals with good vibes. Thanks again Migel and John.

We own a business in Novato, and when I called R&S they were so quick to help us with our broken rollup door. They worked quickly and efficiently to squeeze in an appointment for us. We didn’t end up needing to have them come out as one of our employees fixed it a few minutes later, however, I really appreciated the Understanding of the urgent nature and Paul’s ability to get us on the schedule swiftly. Excellent customer service and care!

Not only does this company charge $8,000+ more for the same garage door as other installers (not an exaggeration) they have horrible service. I asked for a quote about 10 days ago. I had to follow-up after 4 days as I heard nothing from them and I just wanted confirmation they received my request. They responded and said “by the end of the day, or tomorrow at the latest”. Three days go by and nothing. I email again and same thing. I call the Richmond branch and they said someone would call me the next day. There was no correspondence from either branch. I emailed one more time and was told the same thing. Finally got the outrageous quote. Don’t waste your time like I did.