SCHUMACHER HOMES

Part 1: I wish I could give a rating of 0. If you are looking to build a new home, do not go with SCHUMACHER HOMES. This is a legit WARNING. Schumacher is presently building my house in Monroeville PA. Delays after delays, they are the worst with scheduling. They do whatever they want without discussing items with you. As this is my house that I am paying for, every item needs to be discussed with the homeowner. I bought a flat lot of land for my house to be built on, but somehow, Schumacher created a hill and built the house on a hill. Now it's like I live on a mountain. I could not make this up and I am not exaggerating. But this is the craziest part: my house will be ready for move-in on Friday (9/28/18) and last week I was informed that Schumacher forgot to include a window in the 4th bedroom. You read that correctly, an entire window. So now, that room has to be made into a sitting room to pass inspection and then a window will be installed at a later date. I have never heard of a thing. All they said was that the drawing printed without a window and that they built to the printed drawing, and that they were sorry for the inconvenience. THE ABSOLUTE WORST EXPERIENCE EVER. Before going with SCHUMACHER, consider buying an abandoned house and remodeling everything; I'm sure that will work out a lot better. Part 2: I'm adding a part 2 to this review. My house was built in 2018 and to date, I've honestly had zero problems with this house. There were some things that were frustrating early in the process, but in the end I have a well built and high quality house. Now that I've cooled down a little, I think Schumacher is a good company to consider. I think most companies will leave customers with some level of unsatisfaction due to the stress involved with the entire process, but in the end, the quality of work will prevail. Thanks Schumacher but I'm still not taking back Part 1 bc there are some improvements that need to be made. Changing my rating from a 1 star to a 4 star.

We are just starting the process and wasn't expecting to do anything beyond looking yet. After going though the model and meeting with Kim Buchanan at the Franklin, NC office, we were very impressed. We were going to take a week or so to think it over. After one night we made the decision to move forward. She was very informative and ready to answer any question without hesitation.

My wife and I built our dream home with Schumacher in 2014/15 as a custom floor plan. If you have ever built anything, including a home, you know things do not always go as planned. The question is what happens when they don’t? I can tell you from personal experience that Schumacher has stood behind their product in these moments. We have a 3-bay side load garage with a large turn-around space and forty foot by twelve foot entrance. During the pour there was a minor pause to repair a section of engineered wall that was on one edge of the driveway. During this pause the cement on the truck waited, too long perhaps. Everything looked good on the day of the pour, brand new as expected. In three years, it became evident that something wasn’t right with the entrance portion. Fast forward to year six and the cement was “spalling and eroding” on the top surface in a noticeable way. You may have guessed it, but this was outside warranty and Schumacher was legally outside their coverage. Through investigation and time spent personally with the warranty and management at Schumacher, they made the decision to tear out the entrance section and repour. They made this decision ultimately with no compensation on my part. My family and I take great care in our home and are thankful for the decision of Schumacher to stand behind the home they built. I believe they will continue to stand behind their homes based on the actions described above.