EDGEhomes

jorge perilla on EDGEhomes

I bought my condo with Edgehome, but they've disappointed me. It's difficult to get them to respond to emergency repair requests. I had a leak in my bathroom, and it took almost a week for them to get back to me. Now one of the curtains in my living room is falling down, and they haven't answered the phone lines that are supposedly 24/7. Now I have a problem with the HOA. They were supposed to give me my trash can the day I moved into the apartment, but it's been almost two months, and it still hasn't arrived. I write to them, and they don't answer. If they do answer, they're super dismissive and don't solve anything, acting like it's not their fault, that it's the supplier's fault. Today they sent me an email saying to go to the building because the trash can was there. I went to look for it, and I didn't find anything. I thought they had given me the wrong building number, but I didn't find it in any other building either. I don't understand how difficult it is to deliver a trash can to my door. They don't even have the courtesy to let me know what's going on. I still have my trash in my truck and in front of my apartment because I have nowhere else to put it, and it seems like they don't care.

Stephanie Vilorio on EDGEhomes

I do not recommend building with Edge. Everything in our home was built extremely poorly and cheaply. We are in a single family, two-story home. We've had many issues with hvac, paint, house vibrations, noise transfer, etc.

For example, they touched up all the walls and doors with paints of different sheen and color, and after multiple complains, they just said "well, we can't repaint the whole house". There are also paint drips everywhere, and the paint in our stair railing is peeling off.

Several of our rooms don't cool off in the winter or warm up in the summer. The warranty guy told us to close all the other vents in the house to direct the airflow towards those rooms and called it good.

The house shakes so much, even basic walking will cause the kitchen island, cabinets, and doors throughout the whole house to rattle. Not to mention when the washer or dryer are running! Every door in the house will rattle, and the items inside the kitchen cabinets too.

Walls are curved, electric outlets and light switches are not level, there is paint from the baseboards on the floors, door trims were broken and just painted over, mirrors are scratched, etc.

And to top things off, the design experience was horrible! They pride on having a designer assigned to you to help you make all your choices. Well, when I told our "designer" I wanted wood cabinets, she replied "oh I love white kitchens! I can't help you". She was the most unhelpful person ever.

If you are looking for a quality builder, look elsewhere.

Geoffrey Gibson on EDGEhomes

I bought a condo from Edge Homes. They did not properly soundproof my unit and the upstairs unit. I hear constant banging noises. The vibration from the upstairs unit is so bad from neighbors just walking around that it has knocked pictures off the wall.

The building codes require proper sound transmission. This is laid out in IBC Section 1206.3 to ensure safety and habitability of the unit. I asked Edge if they had performed onsite testing for my unit to confirm that its up to code and there are no construction defects. They said no they had not done that but it had passed city inspection. The city inspection did not test for soundproofing. I asked Edge to perform ASTM E492 by a third party to confirm that the building is up to code and safe to inhabit. They have refused to perform the testing.

mike woolsey on EDGEhomes

Ok I have been in the construction business for most of my life. I have worked for a couple of builders here in Utah and I have to say that my experience with Edge homes has been awesome. From start to finish it just seemed right. Our sales agent was very professional and on par with all our questions from the very beginning. Steve Maddox jr. was our sales agent and I would recommend him to anyone looking to buy a home from Edge homes.
Gavin was our construction manager and was a new hire at the time with Edge homes. He held things together perfectly and keep me updated with progress on our home weekly. He was very professional and would always get back to me.
When I first met Steve and Gavin I think I made them a little nervous being at the time I worked for a competitor of theirs. The construction process of our home was very typical of most builders. The one thing that stood out to me the most was the weekly updates that I would get.
If I ever had concerns and brought them up they would hear me out and resolve the issue.

Our family has been in our home for a few years now since they have completed construction in Dec 2017. I have to say I have only found very minor things that I ended up repairing myself. We love our home and would definitely build with Edge homes again.

Thank you to everyone at Edge homes from the Woolsey family.

Robbie Collett on EDGEhomes

The short version:
If you want a new house, and you can't quite afford custom, I highly recommend Edge. But no matter who you build with, you'll get pretty frustrated if you don't keep a few things in mind: (1) You're not getting a perfect house. There will be imperfections, and the more you accept that, the happier you'll be. (2) It will take a long time to build. (3) You will have to help your contractor stay on top of things. (4) It'll cost more than you expect it to, you'll spend more than you planned, and you won't get everything you want. (5) When you do finally move in, 1-4 will all be worth it.

Okay, here's the long version:
We picked Edge because we liked their plans the best, and once we found Hidden Canyon Estates up in the mountains above the inversion, we were sold. (I'll review the neighborhood separately.) We were happy with the options offered, and by now they've actually gotten better. Our agent was Eric and he's a super nice guy that we enjoyed working with.

We tried to keep our options below $40,000, and ended up spending $45,000. We tried to be smart about it, picking options that would be much too difficult to change later, like 9' ceilings on the main, top-grade insulation, and the good cabinets in the kitchen. In retrospect I would've spent a little more, but we're still pretty happy with what we got. We ended up with stock bathrooms in order to afford a totally upgraded kitchen. We went back and forth on lighting packages and I think that was our biggest disappointment. In the little pictures, the package we picked all looked like the same brushed brass, but the dining, entry, and stair lights have a weird speckled texture that we really don't like. We'll probably end up painting them. So be sure to zoom in on those pictures to make sure you're getting the finish you want. Our design consultant was Jessica and we got along great. She had great suggestions and feedback. The lighting thing wasn't her fault, it was just unfortunate.

It seemed like it took forever between finalizing the design and starting construction. We finally got a tentative finish date when we met with our contractor, and our house was finished two weeks later than that date. (He warned us that most houses are delayed about three weeks.)

Our contractor was Wade, and he's fantastic. I never met any of the others, but if you build up here, I hope you get Wade. We'd drive by almost every week, and occasionally we'd see something that wasn't right. I'd snap a picture, text it to Wade, and he'd make sure it was taken care of. Usually he was already aware of it and the fix was on its way.

For example, we noticed two windows weren't framed out. Turned out they didn't make it in the final plans, but Wade and Edge took care of it. Other issues we noticed were the porch steps were way off center, the wrong front door was installed, and the wrong fan was installed. Wade caught other things that we probably would've missed.

Actually, that's probably one of the best parts of working with Edge. We previously had bought a new house in Farmington and we had to do the whole blue tape walkthrough. Wade told us that Edge doesn't do that. And he was true to his word. About a week before our move-in date, I noticed there was blue tape everywhere--little things that Wade found and was taking care of. So when we finally had our walkthrough, we didn't find anything!

I didn't want to rate 5 stars because when you see that, you expect perfection, and that's the wrong mentality to have when building new. But as far as builders go, I don't think you can do better than Edge.