Business ProfileVerifiedHome Builders in Herriman, Utah
Ivory Homes - Hidden Oaks
Ivory Homes builds homes at Hidden Oaks in West Herriman, Herriman. Full-yard localscaped landscaping is included in the community.
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Business Highlights
- Ivory Homes offers a limited warranty with 10-year structural coverage, one-year workmanship and materials coverage, and two-year systems coverage.
Service Area
West Herriman, Herriman.
Public local listing. Ivory Homes - Hidden Oaks is one of 12 home builders ProsGrade lists in Herriman, Utah.
Listing details
1 service listed: New home construction. Open Monday to Saturday. 23 reviews.
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- Service information
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- Public contact information
- Published local profile
How This Business Compares
How Ivory Homes - Hidden Oaks compares with the other 11 home builders on ProsGrade in Herriman, using public Google ratings and review counts.
- One of 12 Herriman home builders on ProsGrade.
Services Covered
- New home constructionMove-in-ready homes available at Hidden Oaks.
Reviews
What customers say
Customers’ views of build quality differ: some praised Ivory’s work, while others reported build defects and difficulty getting warranty issues addressed. One customer described minor build problems and difficulty getting repairs addressed; another reported a fire they attributed to improper gas-oven installation, along with broken cabinets and flooring that began peeling in the first week. Lance Pearson praised the floor plans as bright, open, and solidly built, and said Jake was helpful.
Customer Reviews
Jared Hirst
Until the construction and warranty people learn how to pick up a phone, I wouldn't even look at anything they have to offer. They can't communicate to save their lives. I just moved into a home in this neighborhood and have had some minor build quality problems. Nothing that is too uncommon for a new build. The problem is nobody calls me back when I ask for these problems to be fixed - not the superintendent or the main warranty office. They do everything in their power to avoid me. They act like I'm some random person who keeps calling and pestering them, but in reality I just spent more than any person should spend for this quality of a home. You will get better customer service buying an iPhone at the Apple Store than you will buying a home here.
Logan P
House caught on fire ?? due to improper gas oven installation!! Low quality/broken cabinets installed and flooring started to peel the first week we moved in. Sales agent made us very difficult to get my 3% buyers agent commissions and lied to me about receiving it. Home warranty rep was terrible and said “I can’t fix everything wrong with the house, you know how new construction goes”. Build quality and very unprofessional sales and warranty rep. Stay away.
Lance Pearson
Ivory does some of the best work/quality in the home building business. We love Jake - he was very helpful. We will likely build with Ivory - their floorplans are awesome. Bright, open, and solidly built.
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