MLM Custom Homes & Renovations

Communications with MLM were above and beyond. Discussions were professional, friendly, and productive. Once the project began written daily reports with photos were produced to document the work each day. The Team was collaborative during the entire process. Lindsay was fantastic guiding us through the design process. She was knowledgeable and didn’t hesitate to offer suggestions about things we may not have thought about. Her expertise laid the foundation for our project and got it off on the right foot from the beginning. Macchi and our project manager, Matthew, continued that collaboration through the demolition and build stages right through to the final punch list. They were all very open to our questions and suggestions along the way. If our ideas were different on anything, they listened to us and, if needed, offered options until we came to a mutually agreeable solution on the matter. The trades people were skilled and produced high-quality outcomes. In particular, the carpenters, painters, and tilers did superb work. MLM and its representatives were on time for appointments. Deliveries were on time and the completion of work stayed on schedule throughout the 6-month project which can be rare in construction. Just as important, the project came in on-budget. Don’t get me wrong, there were items my husband and I changed/upgraded along the way but those were priced, documented, and agreed to prior being implemented. We knew up front exactly what the change was going to cost and how long it would take. As far as pricing goes, MLM wasn’t the most expensive firm we talked to, but they weren’t the least expensive either. We are firm believers that you get what you pay for, and we definitely got our money’s worth with this team. We are so happy with our new addition. It’s the primary suite and laundry room we dreamed about and with MLM’s partnership it’s now a reality.

We had an excellent experience with MLM Custom Homes & Renovations, who completed a very custom historic renovation for us with professionalism and care. Communication was clear from start to finish, and the project was completed on time and on budget. We moved out of our house for 7 months, and the software app they use kept us up to date with photos and progress notes every day. Matthew was an exceptional project manager; his calm, steady demeanor kept everything moving smoothly, even when challenges inevitably arose. I was shocked how efficiently everything was coordinated and done. Machi and the entire MLM team are truly a pleasure to work with. If you’re looking for a contractor who listens, collaborates, and delivers quality without the headache, MLM is the right choice.

Great experience with MLM on our home renovations. We had a combination of interior work done with ducting, carpentry/cabinetry, plumbing for both sewage and gas, and masonry done for our front walkway. Clear communication throughout, skilled talent on each job and were timely in getting all of our projects done to give a facelift to our New Orleans style cottage on the Northshore! Great work, would use and recommend MLM again.

MLM turned our humble, mid-century ranch house into a dream home, flooded with natural light and beautiful finishes. We did a whole home renovation, opened up walls and updated the entire space. Machi and his team made themselves available to me any time I had a question, even before we signed our contract. From the beginning stages until project completion, MLM expertly guided me through the entire process. The builder trend app kept us informed with daily progress and invoices, and we had frequent on site meetings throughout the renovation. The highest compliment that I can give the MLM team, beyond their expert craftsmanship, is that they are honest. Machi stands by his work. His subcontractors are conscientious. If something is not right, they fix it within hours. The estimator, Scott, is thorough and transparent. Anna, the designer/purchaser, is resourceful and diligent. Matt, the project manager, is a quick communicator and a creative problem solver. Even after unforeseen issues arose, they got the work done within the time that they promised. I would recommend trusting MLM to anyone who is ready to make a big, positive change to their home. Machi and his team will deliver that and more.

We’ve been working with MLM since the spring to build an addition to our home in the Marigny, and the experience has been nothing short of exceptional. From the start, we were impressed by their strong communication and the thoughtful systems they had in place to ensure the process ran smoothly. While it was initially theoretical, those systems proved invaluable once the scope of work began. They created a level of transparency around both communication and budget management that kept us consistently informed and confident throughout the project. What truly stood out was the care and attention we received from every level of the team, from ownership and administration to our fantastic project manager and subcontractors. Because we were building an addition to our existing home, the subcontractors were inside our space every day, and they could not have been more respectful, thoughtful, and detail-oriented. This culture of professionalism and care was evident across the entire team and made us feel taken care of every step of the way. The result? A beautiful addition that we absolutely love. We couldn’t be happier with MLM Construction and wouldn’t hesitate to recommend them to anyone looking for a construction team that delivers both quality and peace of mind.