Riverside Homes LLC

We purchased a Riverside home three years ago and have been very pleased. The home has a really beautiful interior and exterior aesthetic, and the floor plan is so livable and spacious. Our Riverside home’s quality is so much better than friends’ homes by other builders. Our friends say working with those other builders has been a nightmare, but our experience with Riverside has been really great. Before closing on the purchase, we had a series of walk-throughs with Riverside to ensure any lingering post-construction issues were addressed. Once we took ownership, we’ve found that the online warranty claim process is pretty efficient, of course after you figure out what section to put the claim under! Once you submit the claim, Riverside is super responsive and coordinated with subcontractors right away. All of Riverside’s subcontractors are high quality, professional, thorough, prompt and quick. We love our beautiful home, it’s the first time we’ve bought brand new like this, and we’re super fortunate it was with Riverside.

We purchased a riverside home a few years ago and while we loved the layout, we encountered numerous issues. The most significant problem we discovered was that a substantial portion of the roofing was not up to code, which led to black mold and required extensive repairs. I strongly recommend getting a home inspection before purchasing a property from Riverside.

Check all of your appliances before closing: Our microwave oven has been making rattling noises since we moved in. I brought up this issue to the sales agent and she ensured us not to worry and Riverside will take care of it. After settling in, I put in a ticket with the warranty department. They replied and told us we have to contact Bosch ourselves. This was disappointing after purchasing a brand new almost $900K home and then told later there is no support of any kind for the appliances. I’m about three weeks in and still getting nowhere with Bosch. So for future Riverside buyers, make sure everything works before you close on the deal.

Nevenka and Anne in the Warranty Department of Riverside Homes are pleasure to work with. They respond to questions and repairs needs quickly and with compassion. I had a roof leak that recurred. Not only did they coordinate getting the repairs done quickly, Nevenka had a second roofer come out to inspect and repair when the initial roofer didn’t find/fix the issue. Brett, the project manager came out and inspected as well. The Yes, the roof leaked and drywall had to be repaired and painted. However, I am still happy I bought a Riverside Home.

My brother and I sold a property to Riverside Homes. They were great to negotiate with. Niki went above and beyond in problem solving and accommodating us. We were granted additional time to make the transition, due to a wet spring. Help was afforded when we encountered a long standing electric source issue. It was successfully resolved and saved us thousands of dollars. I cannot say enough good about Niki and the contractors. Great company! Thank you for choosing us!