Pinnacle Homes is a Rochester-area builder offering semi-custom and custom homes, with communication handled through their main phone line and designated Realtor. They maintain open house hours and invite prospective buyers to review available homesites and plan options.
Local focus in Monroe and Ontario Counties; options for both community lots and private sites; semi-custom approach that allows plan personalization; established contact channel through a dedicated Realtor for questions and tours.
Serving Monroe and Ontario Counties, with activity noted in the Canandaigua and greater Rochester areas.
Home design and build for new construction; semi-custom plan personalization; site selection within company communities; coordination for build-on-your-lot projects; guidance on finishes and layout options; model/open house viewing by posted hours.
Google reviews reflect a mix of experiences. Several comments note attractive new homes and communities. There is at least one detailed negative review focused on a deposit and communication around changes, while others are brief and positive. Overall ratings suggest generally favorable impressions with some concerns about process clarity.
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We are strongly disappointed by the Pinnacle home builder. We worked with Ron who is the owner to build home up to 600K. However, I agree with all his conditions with 5K non refundable deposit.After, they deposited our cash, we asked for extra window with our cost. They decided to return our deposit. there is no reasonable reason until today.We were wait for the land to be release from city of Henrietta for 9 months, and the stated price were 497K with upgrade is became up to 600K. We came for extra window to add before send the floor plan to Artech was issue to them and want to charge us extra money.We don't believe that is good custom home to build with and trust after that. specially Ron, he doesn't has senesce. even the joke take it wrong way. we don't understand , we want to build home without change things in middle of build why we need to choose custom home than. we need to work with someone understand our need with extra cost from our side.FYI, We do have all names, text message, and email.
Nice brand new houses if looking to build still time go and look around..
Nice
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