Sterling Grove is a Toll Brothers new-home community in Surprise, AZ, offering a variety of collections and floor plans in a planned neighborhood setting. Homebuyers can review current inventory, tour models, and discuss options with the on-site sales team.
Homebuyers can explore multiple floor plans and collections supported by an established national builder. The Surprise location offers access to community amenities and area conveniences. The sales team provides current information on homesites, timelines, and available features.
Surprise and the greater West Valley area of the Phoenix metropolitan region.
- New home construction within a master-planned community- Model home tours and sales consultations- Assistance with design selections and available options- Information on community amenities and HOA details
Recent reviews note a mix of experiences, with some homeowners highlighting an enjoyable homebuilding process and community atmosphere. There are also comments raising concerns about customer service follow-through and policy decisions affecting the neighborhood. Overall ratings suggest many positive outcomes alongside some unresolved service and community policy issues.
OUR 5th CONTROL BOX ON OUR KITCHEN FAUCET (3 KOHLER, 2 MOEN) HAS DIED AGAIN AND AMY AT TOLL BROTHERS CUSTOMER SERVICE WILL NOT HELP US! TOLL BROS BOUGHT THE FAUCET FROM ANOTHER PLACE THEREFORE THEIR “PLUMBER” WHICH IS BREWER PLUMBING WILL NOT SERVICE IT AND SO OUR FAUCET HAS NO HOT WATER AND SINCE IT US A WAVE SENSOR, WILL NOT DISPENSE WATER!!I NOW HAVE TO DEAL WITH MOEN BY MYSELF BECAUSE TOLL BROS DID NOT PURCHASE THE FAUCET FROM BREWERS.TOLL BROS IS THE WORST AND THEY LIE.DO NOT EVER BUY FROM THEM.THEIR CURRENT EMPLOYEES AND FORMER EMPLOYEES TELL HOW BAD THEY ARE. (I have this all on video).
Have around 100 water treatment accounts in there.
Toll Brothers is selling their cottages (currently used for future buyers to experience our community) with the intent to allow nightly AirBnB rentals. They plan to make the cottages an exception to the minimum 6 month rentals requirement for all other homeowners. Toll Brothers refuses to listen to their current homeowners about how this will negatively impact our neighborhood. We need 30 day minimum rentals to protect the integrity of our home value and our peace and quiet.
Awesome Home Building Experience. Great Family Oriented Community with activities for all age groups!
Great experience at Toll Brothers at Sterling Grove!
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