Teabow Residential

I rarely write reviews, but after our experience with Teabow Residential, LLC, I feel obligated to share the facts of our experience. My wife and I hired Teabow for a residential renovation project at our home in Washington, DC that included a full roof replacement due to an ongoing leak and the design of what we hoped would become a half-enclosed rooftop addition. Teabow represented itself as a design-build contractor capable of managing drawings, permitting, and construction in compliance with DC regulations. We relied on those representations. We worked with Teabow for months developing drawings and plans for our rooftop project. During that time, we incurred substantial design costs and went through multiple revisions. While this design process was ongoing, the roof continued to leak. Dr. Bowman recommended that we pursue a “postcard permit” to replace the roof immediately and complete certain interior work (including running water and sewage lines to the roof), and then later go through the formal permitting process to complete the full rooftop remodel. We agreed, and Teabow’s team completed the roof replacement and interior work. We were also advised to consider purchasing a door costing more than $15,000 for the anticipated final build-out. After that time and expense, we were later informed that the rooftop design we had been working toward would not be permitted under applicable DC requirements. That was our first significant concern. Shortly thereafter, the roof leaked again. We notified Teabow promptly. What followed were repeated site visits and attempted repairs. Despite months of back-and-forth, the roof continued to leak. As the problem persisted, we retained an independent third-party engineering firm to inspect the roof and determine the source of the continued leak. According to their written report, multiple roofing and flashing details installed by Teabow were improperly installed and inconsistent with industry standards. The independent firm ultimately corrected the leak. At that point — with a roof that required corrective work, significant funds spent on designs and plumbing work that could not be used as originally planned, and interior drywall damage, we terminated our contract. To date, we have paid Teabow $52,618. We sent a formal demand letter and attempted to reach a financial resolution. After several months, including delays and a 30-minute in-person meeting at their request, Teabow offered $5,000 to resolve the matter. We are now pursuing arbitration in an effort to recover the funds necessary to properly repair our home. This review reflects our direct experiences and is provided to share factual information with other homeowners. In our opinion, we would never hire Teabow for anything nor recommend them to anyone.

Based on my experience with Teabow Residential, LLC, I do not understand how the company has any positive reviews at all. My husband and I hired Teabow Residential, LLC for a renovation project that ultimately resulted in substandard workmanship and significant additional costs to us - while the company has provided no reasonable solution. An independent third-party engineering firm (Building Envelope Consultants & Scientists, BECS) concluded that Teabow’s work was not installed in compliance with industry standards and that multiple critical roofing and flashing details were improperly executed, failing to address the leak they were hired to address. Teabow acknowledged issues with the roofing subcontractor they hired for the work (unbeknownst to us) but did not provide a timely or effective fix. More concerning, the firm missed every deadline—both those we set and those Teabow itself proposed—to resolve the issue. While Dr. Bowman repeatedly stated he was “working on it,” no concrete progress or resolution was delivered. Teabow finally made an settlement offer of $5,000 and argued " It's time for us to move on in life." We would love to move on ourselves, but, we still have an improperly installed roof and holes in our drywall. We will be forced to pursue arbitration to recover the funds needed to correct these issues. So, in summary, if my friends or family asked me about Teabow.... I would say to RUN!

It's easy to give Teabow Residential a 5-star review! They recently remodeled my kitchen and both of my bathrooms, including the master, and replaced all the flooring in my home. What could have been a stressful and difficult process was made to seem easy thanks to their great service. From the start, their pricing was fair and transparent, with no hidden fees or surprises. They used quality materials throughout the project, and the craftsmanship is evident in every detail. I especially appreciated how they balanced my preferences with their expert advising. They listened to what I wanted but also offered invaluable insights and suggestions that significantly enhanced the final outcome. I'm absolutely thrilled with my new kitchen and bathrooms. Teabow Residential delivered an outstanding renovation experience, and I highly recommend them!

I’m a very satisfied customer! They completed my project on time and with great quality. They also took the time to answer all of my questions and address every concern I had along the way. Their professionalism and clear communication made the entire process smooth and stress-free. The project was started and completed within a timely manner. Highly recommended!

Teabow Residential has done an excellent job on my project. We designed the studio, and the construction was executed by Teabow. The work was of high quality, and the communication was great. Our backyard studio was very well executed. I highly recommend this company.