Frosty's, Inc. is a local HVAC contractor providing repair, replacement, and maintenance for heating and cooling systems in the Alexandria area. Contact them for help with furnaces, heat pumps, AC units, and ductless solutions.
Customers note clear communication about options and pricing, careful installation work, and clean job sites. Reviews also highlight helpful troubleshooting on older equipment and courteous crews. Many homeowners mention responsive scheduling during peak weather.
Headquartered on Colvin St. in Alexandria and serving nearby Northern Virginia communities. Call to confirm coverage for your neighborhood.
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Heating and AC repair, system replacement and installation, heat pumps, ductless mini-splits, and seasonal tune-ups.
Reviews frequently mention fast response and same-day solutions, including sourcing parts for older systems. Homeowners highlight clear explanations of options, respectful crews, and tidy installations. Many note good value and accommodating scheduling during extreme weather. Overall sentiment reflects consistent workmanship and dependable follow-through.
Highly recommend Frosty's. I used them to fix a non-working system recently. Todd, was able to track down a somewhat rare, needed part for an older air handler and fix a no-heat situation same day. This outfit has always been quick and dependable for me.
Really happy with my install and HVAC decision. The owner and his staff took their time to help me understand the different options and worked with me on my budget and financing. The system I ended up with was a great value. The crew was great to work with and kept everything super clean during the install. It’s such a breath of fresh air to deal with people who are genuinely accommodating instead of just trying to make a quick sale. If you’re looking for a team that’s honest and easy to talk to, I’d definitely give them a call. I know this sounds like a sales pitch but I am genuinely happy with how it all ended up.
I can’t say enough about how amazing Todd from Frostys was for us. In the middle of one of the worst snowstorms of the season, with temperatures well below freezing, our furnace suddenly shut down. We spent all of Friday and Saturday inside our home, absolutely freezing and unsure of what to do.Despite the dangerous road conditions, heavy snow, and ice, Todd came out to help us on a Sunday. That alone speaks volumes about his dedication. Within minutes of arriving, he quickly diagnosed the problem and not only repaired our furnace but improved its performance so it’s working even better than before.Todd is incredibly knowledgeable, professional, and clearly experienced in what he does. On top of that, he has a fantastic personality that immediately put us at ease during a very stressful situation. If you ever need someone with true expertise and reliability, look no further.Todd, if you get to read this, I truly want to say Thank you again for everything—you truly were a lifesaver.
Frosty is AMAZING!!! Two of my neighbors used Frosty for their HVAC replacement/maintenance & highly recommended them. Of course, I still did my own research & comparison shopping. Knowing it was going to be a very expensive "the joys of homeownership" reality smack in the face, I called around all the big to small companies in NoVA area for estimates. Frosty came out the best price with the most upgrades & features available. Their maintenance contract is also a steal compared to others & a great bonus add on that I'd recommend. The HVAC replacement was fast, thorough, efficient, & wonderful customer service at front desk & techs. The tech I consistently ask for is Mr. Scott Issacs. He's very thorough, professional, experienced, great product knowledge, detail oriented, patient, polite, & kind. Best of all, he patiently answered all my 100 questions without rushing me. I highly recommend Mr. Issacs to be your go-to clutch player! Frosty is an exceptional HVAC company from start to finish. Can't say enough great things about Frosty!
I couldn’t be happier with my experience working with Frosty’s Heating and Cooling. From start to finish, they proved exactly why a true local company is the best choice for HVAC work. They genuinely care about providing high-quality customer service, and it shows in every interaction.Frosty’s installed four Mitsubishi Mini Split Ductless Units and a heat pump for my home, and the entire process was flawless. They showed up on time, worked efficiently, and maintained a level of professionalism that’s becoming rare these days. Their purchasing power and access to top-line equipment gave me confidence that I was getting the best system for my home without any unnecessary upselling. The price was fair and affordable, especially considering the exceptional quality of the equipment and the installation.A special shout-out to James and Jerry, the technicians who handled the install. They went above and beyond—extremely knowledgeable, technical, and meticulous in their work. It was clear they take pride in what they do, and they made sure everything was done perfectly.The experience behind the scenes was just as impressive. The owner clearly cares and was available to answer any questions I had along the way (on a Saturday!!!). The office staff was friendly, organized, and great to work with when it came to scheduling and billing. Their use of modern technology, including a smooth online shopping cart and checkout system, made the whole process even easier.Overall, Frosty’s Heating and Cooling exceeded every expectation. I will absolutely continue to use them for all my future HVAC needs, and I’ll gladly recommend them to anyone looking for a trustworthy, high-quality local company.
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