M.E. Flow provides HVAC repair, replacement, and maintenance for homes in Alexandria and throughout Northern Virginia. The company services a range of equipment and offers scheduling online or by phone.
Local coverage across Northern Virginia, a full menu of HVAC services, and scheduling options designed to reduce downtime. Technicians handle diagnostics, clear estimates, and cleanup after the job. The company website provides service details and contact options for quick booking.
Serving Alexandria, Lorton, and nearby Northern Virginia communities.
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Heating and AC repair, new HVAC system installation, heat pump and furnace replacement, ductless mini-split install and service, thermostat upgrades, and seasonal maintenance.
Reviews note a mix of experiences. Many customers highlight thorough workmanship, clean installations, clear explanations, and long-term consistency. Critical feedback cites unresponsiveness around estimates, scheduling challenges, and concerns about pricing or follow-up on issues. Overall sentiment trends positive but with recurring notes about communication and timely callbacks.
This company is highly unresponsive and challenging to work with. A representative visited to quote on a mini-split but their quote was not consistent with what I needed - their responsiveness back was poor - and then they said -after a lengthy visit the first time - they needed to come back for another visit - despite my telling them exactly what i needed during the visit and then in follow up emails. Go elsewhere - they are indifferent to getting new customers - and treat them accordingly
My friend was stranded with no power in 20°F weather due to M.E. Flow technician error! The technician was supposed to fix her HVAC and ended up knocking out all the power, leaving her to try to make last minute arrangements at night to stay somewhere else. Technicians clearly need better training and this customer should not be charged for these "services".
The home plumbing inspection completed by Xavi from ME Flow was excellent. He was extremely thorough and patiently explained everything and answered all my questions. Lots of great advice as well as finding problem areas. Highly recommend his work.
STAY AWAY! This company sold us an overpriced HVAC/Humidifier which continued to have issues all year long. Including flooding into our rec-room, damaging our carpet and walls. Management lied about compensating us for our out of pocket expenses. It's been six months and manager Ed Collins repeats the same lies over and over, that's when he's made to return out calls. Mostly he sends us to his voicemail. No compensation, no accountability, completely unacceptable!
Kiyan and his team replaced our HVAC system today and I’m very pleased with the entire process from start to finish. The installation was done efficiently, with great attention to detail. The crew respected the property, kept the work area clean, and made sure everything was tested before leaving.I’ve been using M.E. Flow since 2017, and they have always done an excellent job. Their consistency and professionalism give me confidence every time. Highly recommended!
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