Conrad Heating and Cooling

I've had two different jobs with them over this week. The first job was a maintenance check on our furnace. The technician was efficient and provided multiple service options for consideration, without being pushy. The inspection was about $90, which can be applied to one of their service recommendations, if we choose that route. The second service was to replace our water heater, since the previous unit ruptured and leaked. The two techs handled the job well, which is great considering this was a difficult install in the attic. Additionally, the price for the water heater was one of the most reasonable I saw in contrast to other local companies. Overall, we are very satisfied with their services to date.

The installation of our heat pump was very smooth. The technicians worked quietly and efficiently. They discovered a leak from a pipe in the crawl space and reported it to us, so we can immediately get that repaired. They removed all of the old equipment and cleaned the space nicely. They even covered a crawl space vent with hardware cloth where they noticed animals had been getting in! We appreciate their kind and polite attitudes.

Leo from Conrad diagnised Furnace and gave few options and quotes. one quote to replace the blower assembly, second one to replace furnace with Run Thru or American standard, third quote to replace furnace with RUUD brand. I would like to compare American standard model vs RUUD to decide which model has better ratings. I called Conrad office and asked for the details, this guy name ALEX answered and told me that they don’t share model number. I called multiple times, sane response. I responded back to email quote asking for more details on one quote, no response,requested for a callback from Leo, no response. we are out of heat, this guys not responding and wasted our valuable time. DO NOT RECOMMEND

The guys arranged to come a day early to install our replacement water heater. The previous one exploded (after 40 years!). Conrad gave a fast fair price and the guys who came to do the work were efficient and very kind. Just great people. The work was awesome and tricky as it was a tight fit. You can see the before and after. They brought it up to code with proper straps and the expansion tank. Everything was squared away and verified. Finally got water again.