Precision Air & Plumbing

Chris Moody from Precision Air & Plumbing did a fantastic job servicing my AC today. He was very professional, knowledgeable, and took the time to clearly explain what my system needed to run more efficiently.

He installed a soft start to help reduce the strain on my unit, which I really appreciated — you can tell he’s focused on long-term performance, not just a quick service. He walked me through everything in a way that was easy to understand and made sure I felt confident about how my system is running.

Great experience and great customer service. I highly recommend Chris and Precision Air & Plumbing!

I had a great experience with Leslie Cintron who came out for my air-conditioning check. She was extremely knowledgeable and took the time to clearly explain everything in a way that was easy to understand. She was pleasant, professional, and very thorough in her work. I especially appreciated that she put on shoe protectors as soon as she entered the house such a thoughtful and respectful touch. She did an excellent job, and I truly enjoyed her visit. Highly recommend! Thanks Leslie

Precision Air & Plumbing truly went above and beyond for us. From start to finish, they took great care of our home and delivered a fantastic installation with real attention to detail. You can tell they take pride in their work.

Our technician, Ivan, was outstanding. He was professional, knowledgeable, respectful of our space, and took the time to make sure everything was done right. He explained things clearly, worked carefully, and left everything clean and organized. It’s rare to find that level of care these days, and Ivan absolutely represents the company well.

We couldn’t be happier with the experience and feel confident knowing the job was done correctly. Huge thanks to Precision Air & Plumbing and especially Ivan! We’re very grateful and would recommend them without hesitation!

install went well. we asked to reroute the condensation line from running across the roof into a vent. we were told...no problem.??

the cleanup was was not what we expected.
the unit...duct work and insulation were piled onto the street. we live on a fairly severe curve and when it started to get dark...we were worried that someone might run into the mess.
we called just before 5:00 and felt better after being told cleanup was running late...but when it got dark we moved a car in front of the pile.

a little after 7:30 a young man showed up. never came to the house to say he was here or that he was done. final cleanup consisted of using a leaf blower to blow the insulation across the street into the neighbors yard.

i spent my saturday morning sweeping up sheet metal screws... insulation and drywall plaster.

left us thinking that paying a premium for the Precision Air brand was a let down.

i did send an email on saturday and talked to our sales tech...no response.

UPDATE: Email & phone call were never responded to...but posting a less than desirable review prompted Precision to give us a call.

Bethany spent 45 minutes with us going over the specifics of our complaint.

It turns out that the cleanup crew is a third party...not Precision employees. Precision has little control on what time the cleanup crew will arrive and at what level they preform at.

Using our anecdotal experience...Bethany was going to reach out to their sub contractor and point out the deficiency.

Going forward we believe that Precision will preform to the high bar they have set..hence the new 4 star rating

I have been a loyal customer of precision for many years. we were talked in to the vent cleaning service and I'm sad to say the amount of dust, drywall and paint that was knocked off in and around our vents will cause me hours of cleaning and repainting. they also left their taeps up in some places. these are just a few photos