AC Heating and Air Conditioning Services

I had a Trane HVAC installed back in 2014 by AC Heating and Air. Unfortunately, we had quite a few electrical issues that resulted in multiple tripped breakers, blown fuses, issues with the thermostat and the heat(3rd stage)never really working correctly. After about 5 years of that, AC techs said it was the wiring in the house and completely disengaged the third stage and suggested that we have an electrician out to install different breakers for the HVAC they installed. So this past week, the system had a leak in the coil and we had AC Heat and Air service the system(8/24/25) while we we debated what to do. We opted to replace the system. I got 3 quotes including one from AC heating and air (I am a real estate broker and always suggest getting multiple quotes). I ended up going with a different company because they were priced better, had better financing offers and a better warranty. They looked at the older system and said that there was nothing wrong with our wiring and that all of our issues were likely from a faulty heat kit installation or faulty heat kit (AC Heating and Air did the install). Lastly, we paid for our annual service contract 5/30/25 which covers two services per year. Being as we had a new unit installed by another company which provided a service contract with the new unit, I called AC Heating and Air to see if I could get a partial refund for the unused service and they declined. This is just my own experiencs so draw your own conclusions

Bernie and his team were amazing! They were easy to get in touch with and came out to the house immediately to give a reasonable quote along with good suggestions to make cost saving improvements. They scheduled the job asap and took care of installation the very next day. Have had much better air flow and able to relax knowing they are just a call or text away if need anything, although I highly doubt I will!

We have worked with AC from our earliest days in Charleston and couldn't be happier. We inherited a Geothermal system that they inspected and rebuilt to work much better. Now 8 years later we just installed a new system and they did a great job. Bobby and his team are knowledgeable and truly customer focused.

Wow! I am speechless over the service this company provides. They did my father’s home and aunts as well. I just had my AC unit replaced and they were ON it from minute one! Just a quick call to Rob and he was out there the next day. Parts ordered and a new unit installed in a few days… AMAZING! Technicians Glenn and Kevin were incredibly professional and left the place cleaner than it was to start. I highly recommend this company for fast reliable and courteous service. Took the old unit out and were super folks the whole time.