Business ProfileHVAC Companies in Charleston, West Virginia
E.J. Thompson & Son LLC
E.J. Thompson & Son LLC
E.J. Thompson & Son LLC provides heating, cooling and plumbing services to homes and small businesses in the Charleston area. It has served the area since 1949.
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Business Highlights
- The company is family-owned and operated and has been in business since 1949.
- The company has maintained a relationship with Trane since 1984 and holds Trane Comfort Specialist certification.
- The company offers a one-year guarantee on AC repairs.
- The company offers a one-year heat pump repair guarantee; customers enrolled in its Peace of Mind Agreement receive a three-year guarantee.
- The company offers a 100% performance guarantee for new air-conditioning installations.
Service Area
Cross Lanes, Charleston, Nitro, Saint Albans, South Charleston, Dunbar, Poca, Winfield, Teays Valley, Hurricane, Score Depot, Ona, Milton and Culloden.
Active Business Listing
E.J. Thompson & Son LLC is one of 8 HVAC companies ProsGrade lists in Charleston, West Virginia.
Active
Public local listing
Listing details
12 services listed, including Air conditioning, Heat pumps and Furnace and boiler services. Open 24 hours, 7 days a week. 154 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How E.J. Thompson & Son LLC compares with the other 7 HVAC companies on ProsGrade in Charleston, using public Google ratings and review counts.
- Has more Google reviews (154) than 5 of the 7 other Charleston HVAC companies on ProsGrade.
Services Covered
12 services- Air conditioningCentral air conditioners; repair and installation
- Heat pumpsInstallation, repair or replacement
- Furnace and boiler servicesInstallation and repair
- Geothermal systemsInstallation
- Ductless mini-splitsInstallation and repair
- HVAC maintenancePreventive maintenance agreements
- Indoor air quality and duct cleaning
- Air duct installation and repair
- Controls and thermostats
- Light commercial HVAC
- Plumbing repair, installation and drain unclogging
- Tank and tankless water heatersInstallation and repair
Reviews
What customers say
Two customers mention technicians explaining the work; one also praises a careful, quiet installation of two Mitsubishi mini-splits. Reports of follow-through include an AC technician returning the next evening when the first attempt did not resolve the issue, as well as a crew staying until a heating problem was fixed. A separate reviewer reports an employee cursing at the reviewer and family while driving a company vehicle.
Customer Reviews
Amber Blake
Great company great people . System was freezing over came out the next day . They stayed till it was fixed properly . They made sure my family was going to have heat . They only fixed the problem. Would highly recommend them . They didnt overcharge and was reasonably priced. Great company . Very quick to respond.
Karissa Meyers
Horrible business practice to curse at fellow drivers for not turning fast enough while driving a company vehicle in the snow. The employee had a cigarette in his mouth and face pressed against the window while vehemently cursing at me and my family. May I add this was while arriving at the subdivision/location of his service call. I know who I won’t be calling or recommending. I can’t imagine this person coming into my home.
Danielle Kirby
Our AC wasn’t keeping up with the extreme heat lately.
Jake was out at our house the day after I called. He was on time, very polite, and explained things to me. When spraying our unit off didn’t solve the issue, he came back at 7:30pm the next day to try another solution. We will definitely be using this company again!!!
Kirk Arcand
We had 2 mini splits Mitsubishi systems installed in our home. Evan did a wonderful job, at getting us what I wanted and he even took the time explaining everything to us. He even followed up with us, and he is just a phone call away if you need him. The guys installing it did a wonderful job! Seriously took there time and installed it correctly. Looks wonderful and is preforming like it should. The systems are so quiet you really don't know they are running. Seriously wonderful people we have meet to do a professional job.
Mark Callaghan
Jake and Jon were awesome. They called about 30 minute before arriving. They got here with smiles, did a summer AC check, replaced a capacitor on the outside condenser unit and the house is cool at 69 degrees. THANK YOU E.J. Thompson & Son!
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Frequently Asked Questions
How long do E.J. Thompson & Son LLC's heat pump installations usually take?
Most heat pump installations take one to two days, depending on system size and property layout.
How does E.J. Thompson & Son LLC assess an AC installation?
The team evaluates insulation, window exposure, duct condition, layout and daily comfort concerns.
Does E.J. Thompson & Son LLC offer emergency heating repairs?
Emergency heating repair is available 24/7.