Local HVAC contractor providing repair, installation, and maintenance for heating and cooling systems in the Concord area. Known for clear communication, practical recommendations, and tidy work.
Customers highlight honest assessments, timely scheduling, and straightforward pricing. Technicians explain findings and options without pressure and complete work neatly. The company focuses on practical solutions that match the condition of existing equipment and household needs.
Concord and nearby Contra Costa County communities in the East Bay.
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Heating and AC repair, system changeouts, new HVAC installation, heat pump and furnace service, AC tune-ups, seasonal maintenance, thermostat replacement, and basic ductwork repairs.
Reviews consistently mention fast response, clear communication, and technicians who take time to explain options. Many customers note honest diagnostics that avoid unnecessary replacements and provide cost transparency. Workmanship and cleanliness during and after installations are also recurring positives.
Ian came same day I was telling him how we were quoted for a new unit. He came to look at it and it was a stuck gas valve! He was honest and professional and great communication! He saved us 22,000! Highly recommend!
We had an amazing experience with Mercury Heating and Air! Ian, the owner, is not only incredibly knowledgeable and professional, but also one of the kindest people you’ll meet. He’s originally from Hawaii, and he brings that warm, welcoming spirit into everything he does.From the moment he showed up, he took the time to explain everything in detail and made sure we felt comfortable with all our options. The work was done efficiently and with great care—our system is running perfectly, and we’ve already noticed a big improvement in our home’s comfort.If you’re looking for honest, high-quality HVAC work from someone who truly cares, Ian and Mercury Heating and Air are the way to go. Mahalo, Ian!
My AC unit was turning on and blowing air but it wasn’t blowing very cold and the temperature in the house would get stuck and wouldn’t get any cooler. I called another company in town and they said they were going to look at their schedule and they never called me back. I decided to look else where and contacted Jason at Mercury. I called him on a Thursday and he was here Monday or look at the unit. He looked at both returns as well as the unit and everything else. At first I assumed he was only going to be able to look at the unit and would still have to order parts and then come back but that wasn’t the case! He had the part he needed and was able to fix it right then and there. Thank you Jason and Mercury Heating & Air for your prompt service, professional advice and quick installation. I will definitely contact them again for any future issues.
I highly recommend Mercury Heating and Air! We initially scheduled an appointment for an AC tune-up, knowing our 30-year-old beast AC/furnace was way overdue. Ian was incredibly thorough during the inspection and took the time to clearly explain everything. What stood out most was his honesty - he gave us his professional opinion without pressuring us into an immediate replacement. After some consideration, we decided to move forward with a new system. Ian came over the same day to walk us through the available options and explain exactly what the installation would involve. They were able to schedule us for the following week and completed the entire project in just one day. We truly appreciate their fast response, transparency, and outstanding workmanship.
Jason from Mercury Heating& Air was great. He was professional, polite, and personable—explained everything that was wrong and how he was going to repair it, as well as gave a price breakdown for everything before getting started on the actual repairs, so that I could decide if I wanted to go forward or not. I will 100% be using them again and highly recommend this company.
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