HVAC diagnostics, repair, maintenance, and installation for Courtenay and nearby communities. Weekday office hours with phone support to schedule service and discuss system options.
Clear communication about options, practical system recommendations, and attention to resolving the root cause of comfort and noise issues. Local shop familiar with Courtenay and the broader Comox Valley climate needs.
Serving Courtenay, Comox, Cumberland, and the greater Comox Valley. Call to check service to nearby Vancouver Island locations.
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Heating and cooling diagnostics, repairs, maintenance, and replacements for furnaces, heat pumps, and AC; troubleshooting noise, airflow, and comfort issues; refrigerant leak checks and corrections; new system selection and installation; thermostat and control updates; and basic ducting and sheet metal adjustments related to HVAC work.
Recent reviews often note clear explanations of repair options, courteous technicians, and successful resolutions of noise, heating, and refrigerant leak issues. Some feedback highlights responsive scheduling and willingness to adjust when parts or sizing changes are needed. There are also critical reviews citing inconsistent workmanship and communication, including missed call-backs. Overall sentiment trends positive but indicates room for improved follow-up on recurring problems.
The gentlemen did a great job on my home. They were honest with their assessment and didn’t try to get me to get anything I didn’t need. When an issue came up with sizing they were able to find a suitable replacement quickly and pivot to give me what I still wanted.
It paid to get another company to come out instead of calling 21 degrees again for a recurring problem. Horrible workmanship. Owner has attitude and is unprofessional. No call back as promised. We were ripped off year after year. Now our issue is finally resolved If we could leave zero stars we would.
Doug and Mike were here this past Wednesday and Friday, after a number of calls about noisy furnace and not getting heat the issues were finally resolved. On Wed the noise issue was found and resolved and when they came back they found Freon had been slowly leaking thus losing heat.Many thanks to Doug and Mike as we now have a quiet furnace and good heat.Hopefully if we have any issues we can get one of these two to come back. They didn’t stop til they found the issue.Thanks again for gather great service.
I have dealt with the people at 21 degrees for several years. They have always genuinely worked hard to make the experience and expense feel right. I could not be happier with the systems they have installed.I would recommend Doug and the team and will absolutely use them next time.
Very happy with owner Doug and his team. I was told about every part of the process, we came up with options to accommodate my aesthetic and the process was quick. His guys were friendly and efficient. From someone who just moved here from the dry interior and not being accustom to the “wet” coast for awhile, 21 Degrees Mechanical is a company you can trust to do it right.
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