Christina Kemp
Very professional, reliable, and responsive. They helped me with my heat pump on very short notice and did an excellent job. Highly recommend.
Business ProfileHVAC Companies in Courtenay, British Columbia
Controlled Air Heating and Cooling
Controlled Air Heating and Cooling
Controlled Air Heating and Cooling is an independent HVAC service company based in Courtenay. It handles residential and commercial heating, cooling and refrigeration work across Vancouver Island.
Last Updated October 2, 2026.
Business Highlights
- The company reports over 40 years of experience.
- The company says it is Red Seal-certified.
- The business is locally owned and operated.
- It says it is licensed and bonded and carries liability and WorkSafe BC insurance.
Service Area
Comox, Cumberland, Courtenay, Parksville, Campbell River and Nanaimo, plus surrounding areas.
Active Business Listing
Controlled Air Heating and Cooling is one of 11 HVAC companies ProsGrade lists in Courtenay, British Columbia.
Active
Public local listing
Listing details
8 services listed, including Heat pumps, Ductless mini-splits and Central air conditioning. Open 24 hours, 7 days a week. Rated 4.9 from 27 reviews.
- Verified listing details
- Service information
- Customer review signals
- Photo gallery
- Public contact information
- Published local profile
How This Business Compares
How Controlled Air Heating and Cooling compares with the other 10 HVAC companies on ProsGrade in Courtenay, using public Google ratings and review counts.
- Ranks in the top half of the 11 Courtenay HVAC companies on ProsGrade by Google rating and review volume.
- Rated 4.9 on Google, at or above the 4.7 average of other Courtenay HVAC companies on ProsGrade.
- One of 8 Courtenay HVAC companies on ProsGrade rated 4.7 or higher from at least 10 reviews.
Services Covered
8 services- Heat pumpsInstallation, replacement, repair and annual maintenance
- Ductless mini-splitsInstallation, replacement, repair and annual maintenance
- Central air conditioningInstallation, replacement, repair and annual maintenance
- FurnacesInstallation, replacement, repair and annual maintenance
- BoilersInstallation, replacement, repair and annual maintenance
- Gas fireplacesInstallation, replacement, repair, annual cleaning and maintenance
- Water heatersInstallation, replacement, repair, annual maintenance and cleaning
- Commercial refrigerationWalk-in coolers and freezers, ice machines, industrial and line fridges
Reviews
What customers say
Reviewers praise the team's professionalism and the quality of its work. One customer says Controlled Air helped with a heat pump on short notice; another credits Joe with checking in weeks after installations and being on site overnight to get a unit running after a manufacturer-related failure.
Customer Reviews
mlh consulting
Joe has installed multiple units for me throughout the years and always did an excellent job. It's been a pleasure to see his company expand and grow organically due to the care and sheer quality of his work! He was the only contractor I have every worked with who called me a few weeks after installations to ask how everything was doing. There were even some instances in the past, where we had a unit break (not installation problem but manufacturer problem) in the middle of the night, and he was on site to get it back up and running immediately. Nothing speaks to better customer service than that!
Blair Windsor
Have had Dan help me out a couple times recently always professional and do a great job at really great price!
Greg Ouellette
I had a great experience with this HVAC company! They responded quickly when I needed service, and everything was handled professionally from start to finish. Jordan was knowledgeable, friendly, and made sure everything was running perfectly before he left.
Derek Noel
Had a great experience with Joe and his team. Professional, timely, and personable. Can't say enough good things about them. Would 100% recommend.
Write a Review
Share your experience with this business. Reviews are moderated before they appear publicly.
Frequently Asked Questions
Does Controlled Air offer emergency HVAC service?
Emergency support is available 24 hours a day, seven days a week.
What does a heat-pump service visit include?
The listed service includes an air-filter inspection, a backup-heat test, a refrigerant check and an electrical-component inspection.
How does Controlled Air handle central air installation?
Installation begins with a home assessment and load calculations based on the property’s size, layout and ductwork. The team then tests the system and walks the customer through the setup.
How long does a residential furnace installation take?
Most residential furnace installations are completed in one day.
Does Controlled Air offer furnace financing?
Furnace financing options are available.