Heating and cooling contractor providing heat pump installs, repairs, and maintenance with attention to clear communication and follow-up.
Local knowledge of Comox Valley homes and climate, clear scheduling windows, and follow-up after installation. The company supports heat pump upgrades and can coordinate service to minimize downtime.
Courtenay-based with service across the Comox Valley, including Comox, Royston, and Cumberland.
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Heat pump installation and replacements; diagnostics and repairs; seasonal maintenance; ventilation adjustments and ducting; residential and light commercial HVAC.
Recent reviews frequently note professional installations, respectful crews, and timely scheduling for urgent issues. Several customers highlight thorough follow-up and clear communication during heat pump diagnostics and warranty coordination. There are also a few reports of delays on warranted repairs, with one customer citing extended wait times. Overall sentiment trends positive with recognition for workmanship and post-install support.
Been waiting over 4 months to address a warranted fix. They already confirmed that it is under warranty. They have a million of excuses just to avoid addressing the issue. The unit they installed in our complex is defective which caused multiple units to have the same/similar problem.
Dan Knudsen followed through with a warranted heat pump fix that took over a year. He kept in touch. Explained what was happening and why. Spent time looking for the problem and solving it too. Highly recommended. Very professional. thank you. Brenda
Theo and his team have been incredible. A very cost competitive, complete heat pump system change out - hassle free, and on time, both scheduling wise and installation time.All of the install folks were very respectful during the install.And… lots of follow up to make sure all is in order.Thanks Theo and team!
Amazing prompt professional service. These guys are amazing. Top class. They fit us in when our heat pump went down. Would use them again and recommend them.
Theo and his crew did a great job at relocating my vent so I could get my laundry stack closer to the wall! I am very pleased how professional Theo was. Great communication and fair prices. Thanks!
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